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Pip
11-05-2013, 10:23 AM
I've ordered a couple things from theBMWPS before and the service has been great and shipping cheap (USPS two day for $6.xx). Shipping depends on the size of the items of course.

I just finished an order on valve adjustment stuff and a couple interior items for the 330i since I was removing the homelink for the M and the mirror motor for the driver side mirror.

The mirror motor arrived with a ripped ribbon cable due to movement while shipping. The box has a portion that is supposed to keep it stable, but those cables are very brittle. I sent an email to Sean (customer service rep helping me with my order) with pictures explaining the situation and asking how to proceed. He replied by saying he just personally packaged and sent out a replacement with return shipping label. I received the replacement in a few days and it was packaged with some additional bubble wrap inside to keep the motor stable.

This was excellent service from a great OEM parts supplier in my mind. Hope others give them a chance and see the same service.

terraphantm
11-05-2013, 02:11 PM
Yeah, I've had similar experiences with them. 99% of the time my orders arrive fine, but I once ordered a turn signal where one of the corners were chipped, and they sent me off a new replacement without even asking for a picture. I'm sure they ended up losing money on that deal (only a $40 part after all), but that customer service kept me around for a couple thousand dollars worth of orders since

M0nk3y
11-05-2013, 06:55 PM
Sean is awesome, know him personally. Enthusiast just like the rest of us who wants to help others

JupiterBMW
11-06-2013, 05:09 AM
All these great reviews and no link? What the hell!

I tried www.thebmwpartsstore.com and it wasn't correct...

Pip
11-06-2013, 07:24 AM
www.thebmwpartstore.com

danewilson77
11-06-2013, 09:34 AM
www.thebmwpartstore.com

One "S".

Sent from my S4 > Mason, OH

JupiterBMW
11-06-2013, 05:44 PM
Ahh, excellent, thanks gents!

az3579
11-06-2013, 06:01 PM
Someone please modify the title so nobody else makes that mistake! :)

danewilson77
11-06-2013, 06:03 PM
Someone please modify the title so nobody else makes that mistake! :)

Done.

Sent from my S4 > Mason, OH

az3579
11-06-2013, 06:04 PM
^ You awesomesauce.

danewilson77
11-06-2013, 06:04 PM
^ You awesomesauce.

+1ing myself

Sent from my S4 > Mason, OH

Johal E32
11-06-2013, 06:22 PM
Love this place. Cheaper than autohaus (depending on part) and for sure cheaper than ECS

derbo
11-07-2013, 01:30 AM
This will be good for me. Thanks guys :)

JupiterBMW
11-07-2013, 02:27 AM
Someone please modify the title so nobody else makes that mistake! :)


Done.

Sent from my S4 > Mason, OH


^ You awesomesauce.


+1ing myself

Sent from my S4 > Mason, OH

Helping out those of us that cannot search the internet, eh?

You guys are awesome...

I'd be willing to say Dane is extra awesomesauce... Sort of like when you get the little cup of sauce to dip the crust... Lots-o-sauce. :biggrin

johnrando
11-07-2013, 07:46 AM
lol

echo46
11-07-2013, 03:20 PM
I will be checking them out...

Avetiso
11-09-2013, 08:43 AM
Ordered vanos gasket and crush washers from them last night.

derbo
01-26-2014, 08:00 PM
anyone have issues with searching part numbers to add to car with a blank screen?

I've tried 52107890416, 07129952133 and I get blank pages.. stumped.

Avetiso
01-26-2014, 08:04 PM
anyone have issues with searching part numbers to add to car with a blank screen?

I've tried 52107890416, 07129952133 and I get blank pages.. stumped.
It works for me. "Added to your cart" shows in a small pop-up.

Using Google Chrome.

Avetiso
01-26-2014, 08:05 PM
By the way, I will add to this thread. I've ordered over $450 at this place in the last few days. I saved at minimum $50 vs ECS Tuning. I love this place.

gmurphy
01-26-2014, 08:37 PM
They are great I got some stuff from them recently and was impressed with their customer service


Sent from my iPad using Tapatalk

derbo
01-26-2014, 09:46 PM
Hmm how weird. It works depending on where I click to search for bmw parts. If the site is www.partswebsite.com it doesn't work well. How strange.

Anyways, got it to work. Thanks Dario for checking :)

M0nk3y
01-27-2014, 06:51 AM
Can always email them for a quote

Sent from my XT907 using Tapatalk

derbo
01-27-2014, 08:27 AM
I feel like this place has better prices than ECS or Tischer.

Thanks Kyle, I was just wondering if anyone had site issues or if it was isolated to me. It looks to be isolated to certain links on the site.


Sent from my iPad

M0nk3y
01-27-2014, 10:52 AM
I feel like this place has better prices than ECS or Tischer.

Thanks Kyle, I was just wondering if anyone had site issues or if it was isolated to me. It looks to be isolated to certain links on the site.


Sent from my iPad

They do have prices. Even with tax, I can beat tischer pricing. I still like supporting ECS when I can, as they are a great company as well

Sent from my XT907 using Tapatalk

NorCalZman
06-02-2014, 08:02 PM
I just tried to place an order with them tonight and got a message that they were only accepting orders over 50,000. That doesn't sound right at all. Maybe 5,000? Anyway, So much for them. I enjoyed ordering from them while I could. I tried a few times and I could not get it to go through. I believe their related site is bmwminiparts or something like that. I tried my order over there and found that shipping was over twice as expensive (heck no). Finally I went over to bmwmercedesparts and ended up completing my order there. The prices were better and their shipping was crazy low. I am afraid I will get an email tomorrow saying the shipping quote was a mistake. haha.

alexandre
06-02-2014, 08:06 PM
I believe they're going through a website overhaul right now. They probably blocked orders that way or something... Hopefully they're not gone as they were a terrific dealer.

Avetiso
06-02-2014, 11:24 PM
Just had correspondence with them today. They are still here.

Sent from my SM-G900T using Tapatalk

NorCalZman
06-03-2014, 06:10 AM
Just had correspondence with them today. They are still here.

Sent from my SM-G900T using Tapatalk


Are they aware their site is presenting a message stopping orders from going through?

gmurphy
06-03-2014, 07:07 AM
bmwmercedesparts.com is good stuff! Mike is awesome.


Sent from my iPhone using Tapatalk

Vas
06-03-2014, 07:27 AM
The website is going through an overhaul currently so the site is down. Also they are offering a 10% discount for new orders all the way up to July 31st. :applause