Originally Posted by
Lost_One
Evening,
I'm the buyer of the Oxford Green ZHP from EAG. This is my first BMW, but I've been trying to find the right one for over 3 years.
I had come across this thread before it turned a little "less positive". I thought I would shed some light on my experience at EAG. I've not done business with EAG before and went in with no real expectations over previous car buying experiences.
First, they held the car for me even when people were calling all morning about it. And even though they had no deposit or signed purchase agreement from me. One guy asked them to pass along his info to me with an offer for $2000 over my cost. They could have easily taken that deal before I signed anything, but didn't.
Second, they did do work on the car: a couple dings in the body that they repaired (one that could not be PDR'd and was filled/sprayed) as well as some bad curb rash on the front skirt. They also replaced the water pump, thermostat, and FCA bushings. Yes, the extra wheels aren't there, but frankly I would rather have a water pump...
Obviously everyone is entitled to their opinion, but I thought they should know a bit more before they judge. The guys at EAG made a believer out of me and that is no easy task.
