Ok.
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Ok.
As a West Coast resident, ouch. :) Nice customer service FCP!
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I’ve had all great experiences with them. I use them for almost all my parts. I even had to return a few things because I didn’t need them in the end and it was really simple.
I’m in the west coast and recently they added a 3 day shipping for $13. In fact I just received my lower control arms yesterday using this option.
I think with every company there’s a time when a customer gets missed along the way, but with FCP they at least attempt to rectify a situation.
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Here is my latest experience with fcpeuro.
I ordered a VDO brand maf sensor. Order shipped within 1 day which is great using ups. Then the shipment was transferred to my local post office for delivery. It sat there for 1 business day from when ups handed it off. I was not in a huge rush so not the end of the world.
But then the box appears like this on my doorstep.
Honestly this is subpar packing for an item that costs $250 and is an electrical part. Stuff like this needs more care when shipping and not just thrown into a box
https://uploads.tapatalk-cdn.com/201...087d1e3472.jpghttps://uploads.tapatalk-cdn.com/201...e571a297a8.jpghttps://uploads.tapatalk-cdn.com/201...6ff053b3b5.jpg
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I agree that box is unacceptable, but I dont think you can blame Fcp for that, that's the shipping service. You cant expect Fcp to reinforce their boxes with a rollcage now [emoji6]. As long as there is enough packing material to keep the part from bouncing around in the box, I don't think it's fair to ask much more on Fcp's end. Usps on the other hand... I'd rip them a new one!
Good luck with the install, hope your sensor is okay!
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