Materials to Maintain Your ZHP IIIII Hand Protection IIIII Tools to Maintain Your ZHP
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  1. #1
    Join Date
    Jun 2011
    Location
    Minneapolis, MN
    Posts
    10

    Khoalty customer service

    Hi all. I'm just wondering if there is something wrong with Khoalty's customer service email set up on there website.

    I sent em 4 emails regarding the warranty on my angel eyes and I have yet to hear from them 4 weeks later.

    I know the business is still running because I referred my friend to them for his e90's angel eyes, and he received them right away. But I have yet to get a response.

    Have any of you had any problems getting a response from there customer service?

    Or is there a phone number for there customer service that you guys know of?

  2. #2
    Join Date
    Jan 1970
    Location
    Liberty Township, OH
    Posts
    37,935
    Nope. Nothing is wrong with their website. Pretty typical response.

    Try to call.

    The friendliest forum on the planet.
    Call Me Dane l 2/2004 330i ZHP l 18x8 ET45 BBS CK's wrapped with Michelin Pilot Sport AS3+ @ 245-40-18 l KW V1 Coilovers in front l KW V1 springs w/ Bilstein B8 dampeners in rear l BMW Performance Rotors l UUC StrutBarbarian l Racing Dynamics Rear Strut Bar l Jim Conforti Shark Injector l Light Birch Interior Trim l Bimmian Celly Mount l M3 Trunk Mat l l e90 Performance E-Brake & Shift Knob l M3 Tri-Stitched Boots l AL Headlight Retrofit with ZKW Lenses l CobyWheel Wrap w/M3 Stitching l LCM sw 4.5 triple blink and rear fogs l Maple Interior Trim

  3. #3
    Join Date
    Jun 2013
    Location
    Charlotte, NC
    Posts
    1,255
    Definitely call them. I've only had good experiences with them but Khoalty and Umnitza don't have good reps. I'm pretty sure all they do is get these angel eye kits off alibaba and mark them up ridiculously.

  4. #4
    Join Date
    Jan 1970
    Location
    Liberty Township, OH
    Posts
    37,935
    When this is all said and done, please submit a final review of them as a ware seller for BMW's.

    The friendliest forum on the planet.
    Call Me Dane l 2/2004 330i ZHP l 18x8 ET45 BBS CK's wrapped with Michelin Pilot Sport AS3+ @ 245-40-18 l KW V1 Coilovers in front l KW V1 springs w/ Bilstein B8 dampeners in rear l BMW Performance Rotors l UUC StrutBarbarian l Racing Dynamics Rear Strut Bar l Jim Conforti Shark Injector l Light Birch Interior Trim l Bimmian Celly Mount l M3 Trunk Mat l l e90 Performance E-Brake & Shift Knob l M3 Tri-Stitched Boots l AL Headlight Retrofit with ZKW Lenses l CobyWheel Wrap w/M3 Stitching l LCM sw 4.5 triple blink and rear fogs l Maple Interior Trim

  5. #5
    Quote Originally Posted by QC_ZHP View Post
    Definitely call them. I've only had good experiences with them but Khoalty and Umnitza don't have good reps. I'm pretty sure all they do is get these angel eye kits off alibaba and mark them up ridiculously.
    Quote Originally Posted by danewilson77 View Post
    When this is all said and done, please submit a final review of them as a ware seller for BMW's.

    The friendliest forum on the planet.
    He needs the telephone numerals if you'd guize know.

  6. #6
    Join Date
    Jun 2013
    Location
    Charlotte, NC
    Posts
    1,255
    Quote Originally Posted by Johnmadd View Post
    He needs the telephone numerals if you'd guize know.
    Oops. Brainfart. BBB's website:

    http://www.bbb.org/san-diego/busines...-ca-172001391/

  7. #7
    One reason i dont sell angel eyes. HEADACHE!!!!

  8. #8
    Join Date
    Jun 2014
    Location
    SoCal
    Posts
    406
    Quote Originally Posted by QC_ZHP View Post
    Wow! Just wow!

    2004 ZHP Sedan | Jet Black : Natural Brown : 6MT : OEM Navi : TRS Xenon retrofit : Khoalty Angel Eyes : Homelink retrofit : BMW Performance Intake|SSK : BC Coilovers : Z4M FCABs and RTABs : StopTech Cross-Drilled Rotors : Motorsport Hardware Stud Kit and 12mm Spacers : Kinesis K28

    2004 B6 A4 Ultrasport Arctic White : Black : 1.8T : Quattro : 6MT

  9. #9
    Join Date
    Jun 2011
    Location
    Minneapolis, MN
    Posts
    10
    Till now I've sent them four emails with no luck.

    Gave them a call today and left a voice mail. I'll give them till the end of the week. I will update you guys with results.

    Appreciate the help thus far!

  10. #10
    We have guys who live in the San Diego area....I bet if one of them had issues they could easily show up at this place and do a face-to-face and get much farther than the rest of us who have to try email or call....a shame some businesses do things this way....

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