I'm not a stupid man. I do IT for living and troubleshooting is part of my every day work, but this thing wants to end up at the bottom of the ocean.
They finally responded and said that I need to update my unit. Sent some files and instructions. Well, I did do that and it just made things worse.
None of the buttons work now and screen resolution got messed up and there is no option to resize it.
So it looks like this:
Oh, and radio doesn't work anymore. So it is utterly useless now.
Now they are probably going to respond after 3 days once they check with their "tech" in cryptic English and tell me that I need to unplug everything and reboot which I already did
Did you try a hard reset? ( I assume you did) I ad a similar issue after an "update" file was sent toe. I had to learn the word/symbol for "languages" in Cantonese to try to get it back to English. I lost CD/DVD functionality with my update.
I almost found a Cantonese-speaking friend to ty and get an Eonon tech on the phone.