Ok.
Ok.
As a West Coast resident, ouch. Nice customer service FCP!
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Randeaux/Rando/John/jr - '06 Cic ZHP; Southern California
"ZHP or not, I still like you"
ZHP Performance Package, Cold Weather Package, Leather, Jet Black/Black/BlackCube, NAV, Anthracite Black "my individual" interior trim
ESS Stage 1 Twin Screw Supercharger, Sprint Booster, BMW Perf Intake, Magnaflow Exhaust, Dinan TB & STEP S/W, UCC Sway Bars, Apex EC-7 18x8.5 ET38
Suspension: AST 44100 dampers, Bimmerworld front adjustable end links, Swift springs (8K front, 10K rear), Vorshlag camber plates
Dynavin D99+, Hardwire V1 (w/V1 Connection), BSW Stage 1 Speakers, Kicker Amp/Subwoofer
BMW Performance Strut Brace, Orion V2 Angel Eyes, No-holes License Plate, SMG Paddle Shift Mod, Besian VANOS, Gold DISA, Fan Delete, M3 Side Mirrors
Note: Actual car no longer resembles signature picture
I’ve had all great experiences with them. I use them for almost all my parts. I even had to return a few things because I didn’t need them in the end and it was really simple.
I’m in the west coast and recently they added a 3 day shipping for $13. In fact I just received my lower control arms yesterday using this option.
I think with every company there’s a time when a customer gets missed along the way, but with FCP they at least attempt to rectify a situation.
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Here is my latest experience with fcpeuro.
I ordered a VDO brand maf sensor. Order shipped within 1 day which is great using ups. Then the shipment was transferred to my local post office for delivery. It sat there for 1 business day from when ups handed it off. I was not in a huge rush so not the end of the world.
But then the box appears like this on my doorstep.
Honestly this is subpar packing for an item that costs $250 and is an electrical part. Stuff like this needs more care when shipping and not just thrown into a box
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Last edited by Vas; 09-29-2018 at 07:32 AM.
His - 2004 Imola Red / Alcantara 330i | 6MT | ZHP |
Her's - 2005 Black Sapphire Metallic / Black Leather 330i | 6MT | ZHP |
I agree that box is unacceptable, but I dont think you can blame Fcp for that, that's the shipping service. You cant expect Fcp to reinforce their boxes with a rollcage now . As long as there is enough packing material to keep the part from bouncing around in the box, I don't think it's fair to ask much more on Fcp's end. Usps on the other hand... I'd rip them a new one!
Good luck with the install, hope your sensor is okay!
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