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Thread: FCP euro

  1. #11
    Join Date
    Oct 2016
    Location
    Frankfurt, Germany
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    682
    Ok.

  2. #12
    Join Date
    May 2011
    Location
    Jacksonville, Florida
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    2,202
    Quote Originally Posted by PetesZ View Post
    Pretty sure if you live on the west coast you deserve it.
    2005 Jet Black 6MT ZHP "Family First"
    ~Rob~

  3. #13
    Join Date
    Jan 1970
    Location
    Southern California
    Posts
    18,064
    As a West Coast resident, ouch. Nice customer service FCP!

    Sent from my SM-G955U using Tapatalk
    Randeaux/Rando/John/jr - '06 Cic ZHP; Southern California
    "ZHP or not, I still like you"


    ZHP Performance Package, Cold Weather Package, Leather, Jet Black/Black/BlackCube, NAV, Anthracite Black "my individual" interior trim
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  4. #14
    Join Date
    Apr 2016
    Location
    Katonah, NY
    Posts
    771
    Quote Originally Posted by Newjack View Post
    literally had the same reaction lol. I ordered a liqui-moly kit wednesday night. it was waiting outside my garage on Thursday. i love living an hour away from them. So glad this forum turned me on to them.

  5. #15
    Join Date
    May 2011
    Location
    Jacksonville, Florida
    Posts
    2,202
    Quote Originally Posted by joeybananaz18 View Post
    literally had the same reaction lol. I ordered a liqui-moly kit wednesday night. it was waiting outside my garage on Thursday. i love living an hour away from them. So glad this forum turned me on to them.
    I just use ECS or anyone else. Used FCP for the first time this year and they dogged me and my order so badly I'll never use them again. No communication no apologies just bad service. I can't support that.

    Sent from my Nexus 5X using Tapatalk
    2005 Jet Black 6MT ZHP "Family First"
    ~Rob~

  6. #16
    Quote Originally Posted by Newjack View Post
    ... Used FCP for the first time this year and they dogged me and my order so badly I'll never use them again. No communication no apologies just bad service. I can't support that.
    My experiences using FCP Euro on the other hand have been great every time I have used them Rob...

  7. #17
    Join Date
    May 2011
    Location
    Jacksonville, Florida
    Posts
    2,202
    Quote Originally Posted by cakM3 View Post
    My experiences using FCP Euro on the other hand have been great every time I have used them Rob...
    Yeah I know the forum loves FCP. I wish I didn't have such a negative experience but I can't change that.
    2005 Jet Black 6MT ZHP "Family First"
    ~Rob~

  8. #18
    I’ve had all great experiences with them. I use them for almost all my parts. I even had to return a few things because I didn’t need them in the end and it was really simple.
    I’m in the west coast and recently they added a 3 day shipping for $13. In fact I just received my lower control arms yesterday using this option.
    I think with every company there’s a time when a customer gets missed along the way, but with FCP they at least attempt to rectify a situation.


    Sent from my iPhone using Tapatalk

  9. #19
    Join Date
    Nov 2012
    Location
    22841
    Posts
    9,921
    Here is my latest experience with fcpeuro.

    I ordered a VDO brand maf sensor. Order shipped within 1 day which is great using ups. Then the shipment was transferred to my local post office for delivery. It sat there for 1 business day from when ups handed it off. I was not in a huge rush so not the end of the world.

    But then the box appears like this on my doorstep.

    Honestly this is subpar packing for an item that costs $250 and is an electrical part. Stuff like this needs more care when shipping and not just thrown into a box



    Sent from my Pixel 2 XL using Tapatalk
    Last edited by Vas; 09-29-2018 at 07:32 AM.

    His - 2004 Imola Red / Alcantara 330i | 6MT | ZHP |

    Her's - 2005 Black Sapphire Metallic / Black Leather 330i | 6MT | ZHP |

  10. #20
    I agree that box is unacceptable, but I dont think you can blame Fcp for that, that's the shipping service. You cant expect Fcp to reinforce their boxes with a rollcage now . As long as there is enough packing material to keep the part from bouncing around in the box, I don't think it's fair to ask much more on Fcp's end. Usps on the other hand... I'd rip them a new one!

    Good luck with the install, hope your sensor is okay!

    Sent from my ZTE A2017U using Tapatalk

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