Originally Posted by
cornercarver
Just thought I’d add that I’m disappointed in FCP euro’s customer service; I emailed them last night, and the response to my question asking what they’re going to do about it was essentially ‘here’s your tracking information.’ -No apology for the inconvenience or offer to credit me for the shipping or anything. Surprising, actually, because ordering from FCP euro has previously been a good experience. I realize the shipping problem is not really their fault, but they should be seeking a credit from FedEx and passing it on to me. I paid for something I didn’t receive (expedited shipping) and it pisses me off.
Now my car is dead in the water until Monday night, because the only time I had to do this repair was this morning. I have commitments for the rest of the weekend and have to work on Monday, so I can’t do it until Monday night.