Materials to Maintain Your ZHP IIIII Hand Protection IIIII Tools to Maintain Your ZHP
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  1. #1
    Join Date
    Jan 1970
    Location
    NJ
    Posts
    2,003

    Issues with German Auto Solutions?

    All -

    I placed an order for a DISA repair kit from GAS on 9/9/12. Payment via paypal cleared on 9/9/12. I've made several attempts to contact - e-mail, phone via # provided by paypal, and their contact form on their site. No response, no DISA repair kit, no shipping notification, no nothing.

    Anyone else have these problems? I'm hoping it's something silly or simple and that I don't need to take any further steps.
    - Marc

  2. #2
    Just ordered the repair kit had no problems.
    Last edited by Johnmadd; 09-18-2012 at 10:08 AM.

  3. #3
    Join Date
    Jul 2011
    Location
    Houston, TX
    Posts
    2,378
    i bought the Gold kit and it was shipped to my door immediately. no issues here.
    --Wes--

    04 330i ZHP Oxford Green/Natural Brown
    04 330Ci ZHP Silvergrey/Alcantara (RIP)

  4. #4
    Join Date
    Jan 1970
    Location
    Southern California
    Posts
    18,064
    None here, but that was over a month ago.
    Randeaux/Rando/John/jr - '06 Cic ZHP; Southern California
    "ZHP or not, I still like you"


    ZHP Performance Package, Cold Weather Package, Leather, Jet Black/Black/BlackCube, NAV, Anthracite Black "my individual" interior trim
    ESS Stage 1 Twin Screw Supercharger, Sprint Booster, BMW Perf Intake, Magnaflow Exhaust, Dinan TB & STEP S/W, UCC Sway Bars, Apex EC-7 18x8.5 ET38
    Suspension: AST 44100 dampers, Bimmerworld front adjustable end links, Swift springs (8K front, 10K rear), Vorshlag camber plates
    Dynavin D99+, Hardwire V1 (w/V1 Connection), BSW Stage 1 Speakers, Kicker Amp/Subwoofer
    BMW Performance Strut Brace, Orion V2 Angel Eyes, No-holes License Plate, SMG Paddle Shift Mod, Besian VANOS, Gold DISA, Fan Delete, M3 Side Mirrors
    Note: Actual car no longer resembles signature picture

  5. #5
    Join Date
    Aug 2011
    Location
    Las Vegas, NV
    Posts
    5,877
    None here either. I ordered mine a few months ago. Got the rebuild kit and the high speed translucent oring. The oring was backordered so he sent a email with a update. Got the kit with the oring within 5 days.

    Good luck...
    BAV Stage 1 - BlueBus - UltraGauge - V1 - Orion V4's - ARC-8's - Brembo 996
    TTFS Engine/SMG Tune/CSL 255 - SGT Headers/Sect 1/SCZA - Evolve Eventuri
    VIS XTS CF Hood - CF Lip/Console/Diffuser - OE CSL Trunk - BWS 500S 9k/11k

  6. #6
    Join Date
    Jan 1970
    Location
    NJ
    Posts
    2,003
    Hmm. I wonder what's up and why they're not responding to me.
    - Marc

  7. #7
    Join Date
    Jan 1970
    Location
    NJ
    Posts
    2,003
    PROBLEM SOLVED

    As I had hoped, it was a simple case of accidentally overlooking the fact that my transaction had "cleared" from PayPal. Gary e-mailed and the kit is on its way.

    Phew!
    - Marc

  8. #8

  9. #9
    Join Date
    Aug 2011
    Location
    Las Vegas, NV
    Posts
    5,877
    Quote Originally Posted by zhpnsnv View Post
    PROBLEM SOLVED

    As I had hoped, it was a simple case of accidentally overlooking the fact that my transaction had "cleared" from PayPal. Gary e-mailed and the kit is on its way.

    Phew!
    BAV Stage 1 - BlueBus - UltraGauge - V1 - Orion V4's - ARC-8's - Brembo 996
    TTFS Engine/SMG Tune/CSL 255 - SGT Headers/Sect 1/SCZA - Evolve Eventuri
    VIS XTS CF Hood - CF Lip/Console/Diffuser - OE CSL Trunk - BWS 500S 9k/11k

  10. #10
    Join Date
    Jul 2011
    Location
    Atlanta, GA
    Posts
    239
    I ordered a kit and got it promptly. Then - my ZHP got totaled. I contacted them and asked if I could return for a refund as car was gone before I could install. They promptly refunded my money after I returned the DISA kit.

    I could not ask for any better customer service!

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