Thanks everybody.
The car handled better before! And I agree, if they couldn't get the car aligned, they should have found out the reason why. Like you said, worn shocks, bushings, bent control arms or whatever. I'm an adult. I can take that sort of thing. But, to blindly drill a hole is out of the question. Especially since you didn't contact the customer before making such a radical step.
Once they drilled into the strut towers, it's done. Nothing I can do about it except try to get it set up properly and be compensated for it.
There is a local BMW/Mini only shop, Edge Motorworks. I've taken my car here for a lot of the stuff I can't do. But, this time, my tires were in really bad shape-bald on the inside with the tread showing and REAL scary in the rains we just had, so, I was in a bind and went with Wheel Works since they were close to my work. In fact, I wasn't even planning on having them do the alignment. But since they had a 12 mos/12k deal, I could replace my bushings (which I was planning on) and take it back and they would re-align it for free. Not now. NEVER taking it back again.
I have an appointment on Monday to take it to Edge (they're mentioned in the Die Fleuster Bombe-BMW Newsletter) for their finishes in the 25 hours of Thunderhill.
Johnny
2004 Imola Red over Black Leather. 6-MT, Navigation, Cold Weather Pkg (the wife loves them seat warmers!), 3.46 Diff, UUC Short-Shift Kit, Tranny Mounts, CDV Delete and iPod mount.