BMW Drivers side air bag recall July 2015 letter

[FL116]

Thanks Fredo! Looks like I just have to have the airbag recall performed.

[derbo]

I want a new driver airbag. :( lol

[danewilson77]

I want a new driver airbag. :( lol
+1

[cakM3]

I want a new driver airbag. :( lol

me too.....

[3ZHP]

Mine's finally done.


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[TigerTater]

Got an official notice regarding the driver airbag today. It says improvement campaign whatever that means. Guess I'll call my local dealer and see.

19550

[johnrando]

Hmmm, getting interesting. Anyone else?

Sent from mobile

[ELCID86]

Nada.


Thumbs, iPhone, Tapatalk.

[Jon D]

Got mine a while ago still waiting for part


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[UdubBadger]

damn it, i want mine now too

[UdubBadger]

is the letter required for the recall?

[Sockethead]

The VIN is all you need. That's how you got the letter in the first place.

[derbo]

I got another letter in the mail in the past week. I got excited that it was the driver side but it was just another letter talking about the passenger airbag, even though I had it done already.

[quikryptonite]

I was just informed that I can get in on the 18th to have this taken care of. If I waited until the 28th I could have gotten a loaner, but I'll be out of town then. Boo, I wanted to drive a new 3 series. I'll just be glad to have this wrapped up.

[alcetus]

I called the Dealer and got in for June 15. should only take an hour to do they said. I just gave them my last 8 digits of vin.

[Just_George]

Both my cars scheduled to be done on June 26th (first day I could get off) - take one car first thing in the morning, wait for the work to be completed. Drive home, take other car in, wait for work to be completed... No loaner needed (wouldn't do me much good anyway), but had to take a day off. Will still feel good to get them done!

[KevinC]

Finally got mine done today. Idiot SA never contacted me to tell me it had arrived. I reached out to him last week and asked for an update, comes back with "we have a few in stock, when do you want to bring it in?". Bastid, he was supposed to notify me when it came in. Oh well. Experience today was very positive. First time I've been to the stealership in 4 years, since my Z4M went off its free 4/50 maintenance and warranty. Got me a nice new 320i loaner (which was surprisingly decent, though extremely sterile and completely devoid of any steering feel). When I picked up the ZHP, the SA hands me the receipt, and instead of the "free inspection report" I expected to receive, with page after page of BS about the car's condition and what needs to be fixed/replaced, all he did was smile and say "that car is really solid". Zero recommendations. Nice.

[ELCID86]

Still nothing on the driver's side?


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[fredo]

I got my letter for driver side around 2-3 weeks ago. Looks like the part is available, but didn't set an appt yet. And they didn't provide loaner for the passenger side. It was 1.5 hours of wait time.

[KevinC]

I asked about the driver's side, they say they have no info from BMW about it being recalled - at least not yet. I asked if it were official in the "humid" parts of the country yet, they weren't sure, said maybe. My concern is that my car spent its first 7 years in south Florida, before coming to ultra-dry Phoenix. Does that matter? Or only where it resides now? I don't want that focker exploding in my face.

[stephenkirsh]

and instead of the "free inspection report" I expected to receive, with page after page of BS about the car's condition and what needs to be fixed/replaced, all he did was smile and say "that car is really solid". Zero recommendations. Nice.

Neither my dad nor I got one. Our best guess is they've given up on services for e46s since they're so old now.

[Johal E32]

I got an inspection saying my waterpump was leaking heavily. Of course, it was not leaking a drop lol..

They did catch that my thermostat had a very very minor leak. Overall it was fine, I didn't assume the thermostat was leaking because it was a new Wahler unit, oh well.

[SoCalZman]

Looks like BMW is recalling our drivers side airbags. saw the announcement on autoblog.

[UdubBadger]

Nice, waiting for the letter

[stephenkirsh]

Total recall has been expanded to 30+ million vehicles. Crazy.

[BMWCurves]

That would be nice. According to the LA Times, the Takata recall covers the following BMW models:


BMW AG: Adds about 280,000 vehicles in U.S. including:

- 2002-2005 325i/325xi/330i/330xi
- 2002-2005 325xi/325i Sports Wagon
- 2002-2006 330Ci/325Ci/M3 Convertible
- 2002-2006 325i/330i/M3 Coupe
- 2002-2003 M5/540i/525i/530i
- 2002-2003 540i/525i Sports Wagon
- 2003-2004 X5 3.0i/4.4i Sports Activity Vehicle.

U.S. total in recall is nearly 421,000.

Source: http://www.latimes.com/business/la-fi-takata-recalls-20150528-story.html

[Jon D]

So was at the dealer yesterday trying to figure out where my drivers airbag was as I was part of the SFL early recall. Learned that BMW cancelled the original driver's program and is reissuing a broader drivers recall. He showed me the internal bulletin and it said we would receive a formal notice. So at this point looks like they hit the reset button.

FWIW he also indicated that as far as he knew there were no incidents where a person was injured in a BMW due to injuries from an exploding initiator. He had only heard of Honda related injuries. Either way something tells me this is going to take awhile.

[BimmerWill]

Had mine done last week after multiple attempts several months back to replace it. Randomly thought to call and they said we have them in stock and asked when I wanted to bring it in. Showed up later that day and dropped it off. Went and grabbed lunch with a friend and it was ready before we got done.

They washed it (not sure how happy I am about that) and vacuumed the all weather mats out for me as well as sprayed on some tire shine to get slung all over the car as I drove down the road lol. I promptly wiped off the sidewalls before pulling out of the parking lot.

Overall I was pretty pleased with my experience considering their reputation in the past.

[ELCID86]

I got a passenger side bag letter today. Even though it was done several months ago.


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[3ZHP]

I got a passenger side bag letter today. Even though it was done several months ago.


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Same here!


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[cakM3]

So was at the dealer yesterday trying to figure out where my drivers airbag was as I was part of the SFL early recall. Learned that BMW cancelled the original driver's program and is reissuing a broader drivers recall. He showed me the internal bulletin and it said we would receive a formal notice. So at this point looks like they hit the reset button.

That is nice to know...thanks for posting this Jon :thumbsup

[danewilson77]

I got a passenger side bag letter today. Even though it was done several months ago.


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I did as well. For both cars.

[ELCID86]

I did get an email from one site today saying my 2002 330Ci had a driver's side recall. I don't own that car anymore, but perhaps driver's sides are in progress.

[johnrando]

Interesting. When I type my VIN into the BMWUSA site it says no open recalls.

[Vas]

I got letters for both of my cars. Called my dealer that is 45 minutes away and they told me to bring it in and wait. No loaner provided. Kinda sucks

[BMWCurves]

Interesting. When I type my VIN into the BMWUSA site it says no open recalls.

That's the same thing I got. While I was down at my local dealer for brake fluid I talked to one of the service reps who ran my VIN and found no open recalls and they said that currently the driver's side recall is suspended until further notice.

[Just_George]

Just asked the parts guy at the local dealer if he was aware of a recall for drivers side - he said no, he hasn't heard anything, and that his understanding is that the problem is a small metal part that is only present in the passenger side air bag, so drivers side shouldn't be affected. Sounds a bit fishy, time will tell I suppose. Taking a day off to get passenger side done on both cars, so I hope I don't need to repeat the process down the road for drivers side.

[danewilson77]

Just asked the parts guy at the local dealer if he was aware of a recall for drivers side - he said no, he hasn't heard anything, and that his understanding is that the problem is a small metal part that is only present in the passenger side air bag, so drivers side shouldn't be affected. Sounds a bit fishy, time will tell I suppose. Taking a day off to get passenger side done on both cars, so I hope I don't need to repeat the process down the road for drivers side.
I think he might live in a bubble.

Sent from my Samsung Galaxy S6 Edge

[Just_George]

Could be! I think we have a plan, however - surprisingly, their service dept is open Saturdays, so IF BMW issues a recall on the drivers side, I can take care of them later without taking another day off... Now that you mention it, living in a bubble might not be so bad at the moment...

[Oli77]

As some of you have mentioned, I too received a recall letter for the passenger airbag, while it had already been done several months back. Weird.

[stephenkirsh]

Could be! I think we have a plan, however - surprisingly, their service dept is open Saturdays, so IF BMW issues a recall on the drivers side, I can take care of them later without taking another day off... Now that you mention it, living in a bubble might not be so bad at the moment...

East Bay BMW, as an example, is open Saturday's but refused to do recalls on Saturdays. Just a warning...

[fredo]

My local dealer only does oil changes on Saturdays, I believe. :dunno

[Just_George]

East Bay BMW, as an example, is open Saturday's but refused to do recalls on Saturdays. Just a warning...

Heh, t'was the service guy who brought it up, so I'm gonna hold him to it! (Well, I'm certainly going to try, anyway!)

[ELCID86]

I got letters for both of my cars. Called my dealer that is 45 minutes away and they told me to bring it in and wait. No loaner provided. Kinda sucks

Just passenger side, right?


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[KevinC]

I got letters for both of my cars. Called my dealer that is 45 minutes away and they told me to bring it in and wait. No loaner provided. Kinda sucks

That's some serious bullshit. My local stealership floated me a brand new 320i loaner (actually gave me a choice between 3 different models), offered to wash my car (as per usual service protocol), and generally rolled out the red carpet and treated me like I was bringing in my new M5 for its 1200 mile service. Was quite impressed.

If these knucklers want to do more repeat business, they should always treat you no differently than that M5 customer.

[Vas]

That's some serious bullshit. My local stealership floated me a brand new 320i loaner (actually gave me a choice between 3 different models), offered to wash my car (as per usual service protocol), and generally rolled out the red carpet and treated me like I was bringing in my new M5 for its 1200 mile service. Was quite impressed.

If these knucklers want to do more repeat business, they should always treat you no differently than that M5 customer.
I think I need to call them again.

And yeah just the passenger side.

[KevinC]

I think I need to call them again.

I agree. You should (politely) press them on clarifying their loaner policy. Is it really "no loaners for a recall"? If so - that's a bad policy. Or is it "first come/first served"? That's my dealer's policy, and I'd bet is the official policy at most places that offer them. So to deny you one because it's a "fast" job or "just a recall" is treating you like a 2nd class citizen, for no valid reason. Ask them if they want to sell you your next car, or maybe you should just buy from their competition (if there is any locally) or the next nearest BMW dealer however far away it may be. Hell, ask to be transferred to the GM and ask him/her the same questions, if the answers are BS. That could get entertaining.

[Vas]

When I asked about a loaner, the reply was that it would be 2 weeks before one is available and that the job only takes no more then 3 hours.

[BMWCurves]

When I asked about a loaner, the reply was that it would be 2 weeks before one is available and that the job only takes no more then 3 hours.

Damn...is their loaner fleet comprised of one car? One of my local BMW dealerships hands out loaners for almost anything.

[BRGcoopahS]

If BMW is seriously going to sit there and tell me NJ isn't high humidity they are lying to themselves.

[Washburn]

I just got another recall notice for the passenger side air bag - although I had mine already done months ago ...


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[SoCalZman]

Why keep sending us notices if most dealers have airbags backordered? Ive tried 2 or 3 times and they just say "we will put you on a list to be called when we have the parts." At this point I am just going to wait until the dust settles and they have plenty of passenger AND drivers airbags in stock.

[stephenkirsh]

That's some serious bullshit. My local stealership floated me a brand new 320i loaner (actually gave me a choice between 3 different models), offered to wash my car (as per usual service protocol), and generally rolled out the red carpet and treated me like I was bringing in my new M5 for its 1200 mile service. Was quite impressed.

If these knucklers want to do more repeat business, they should always treat you no differently than that M5 customer.

There's a reason people call them stealerships. My loaner car was a Honda CR-V.

[stephenkirsh]

Why keep sending us notices if most dealers have airbags backordered? Ive tried 2 or 3 times and they just say "we will put you on a list to be called when we have the parts." At this point I am just going to wait until the dust settles and they have plenty of passenger AND drivers airbags in stock.

That might be years. There's 33+ million cars to be recalled. At two bags each, that's 66 million, on top of their normal production numbers.

[stephenkirsh]

http://www.autoblog.com/2015/06/02/nhtsa-chief-takata-airbag-fix-will-take-months/


"We hope to have a hearing that lays out all the elements by Fall."

So they're just hoping to have plans done by fall.

It's the largest consumer product recall in history, according to the article.

[Pip]

http://www.autoblog.com/2015/06/02/nhtsa-chief-takata-airbag-fix-will-take-months/


"We hope to have a hearing that lays out all the elements by Fall."

So they're just hoping to have plans done by fall.

It's the largest consumer product recall in history, according to the article.

The biggest difference between this recall and others like GM or Toyota is that this is a supplier without the size and financial strength of the manufactures (not that GM was financially stable). Real question is if they can even support such a recall.

[stephenkirsh]

Exactly. They're not used to handling recalls like this.

[johnrando]

Why keep sending us notices if most dealers have airbags backordered? Ive tried 2 or 3 times and they just say "we will put you on a list to be called when we have the parts." At this point I am just going to wait until the dust settles and they have plenty of passenger AND drivers airbags in stock.

Get them to put you on the list, ask what # you are, then check back every two weeks to see how your number moved, they will get the hint to not just keep putting you off.

[fredo]

AUSTIN -- Takata officials spoke on Capitol Hill Tuesday, saying drivers who had faulty airbags replaced due to shrapnel concerns may need new ones because they still do not know what it behind the fault.

http://www.kvue.com/story/money/consumer/2015/06/03/airbags-replaced-in-recall-may-need-to-be-replaced-again/28392885/

[Washburn]

Hmm
Perhaps this is the reason for the second recall letter ? Must check with dealer soon....
Has anyone else gotten a second pass air bag recall notice AFTER they already got the initial recall done ?


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[stephenkirsh]

Hmm
Perhaps this is the reason for the second recall letter ? Must check with dealer soon....
Has anyone else gotten a second pass air bag recall notice AFTER they already got the initial recall done ?


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Not likely. They still don't know what's going on.

[SoCalZman]

AUSTIN -- Takata officials spoke on Capitol Hill Tuesday, saying drivers who had faulty airbags replaced due to shrapnel concerns may need new ones because they still do not know what it behind the fault.

http://www.kvue.com/story/money/consumer/2015/06/03/airbags-replaced-in-recall-may-need-to-be-replaced-again/28392885/

Yup, this is why Halfway through this thread I finally decided to take a step back, take a deep breath, and wait until the dust settled....



I was at a different BMW shop (creville) picking up oil and asked about the airbags. The guy said they had a list like Irvine, and they didnt know when they would get to everyone. They get 10 airbags a day on average, and the list is over 200 long right now. I wondered aloud what are the chances that these new airbags have the same problem as our current ones since they are also from Takata and he said thats a good point. Maybe I will wait awhile to make sure the replacement airbags dont also have a defect. Maybe next year we will have airbags from another supplier instead of Takata replacements. That would make me feel better.

[melonz]

BMW of Mountain View is just getting around to the people who got on the list in December.

Found that out when I went to get my name on it list in May.

[Vas]

Getting it done currently on my Imola sedan.

Got a 428i Gran coupe as a loaner for the day

[BMWCurves]

Mine is now listed on the BMW recall website: http://www.bmwusa.com/standard/content/owner/safetyrecalls_new.aspx?mobileoverride=true

States the following:


May 27, 2015 | Recall Campaign No. 15V-318
DRIVER-SIDE FRONT AIR BAG

Status: Remedy not yet available

Last Updated: June 1, 2015

DESCRIPTION OF PROBLEM
During air bag deployment in an accident, the driver-side front air bag module may produce excessive internal pressure that could cause the inflator to rupture.

SAFETY RISK
Inflator rupture could result in metal fragments striking and potentially seriously injuring the driver or other vehicle occupants.

DESCRIPTION OF REPAIR
Your BMW center will replace the driver-side front air bag module.

For additional information or assistance, please contact Customer Relations and Service at 1-800-525-7417 or via Email at CustomerRelations@bmwusa.com

I plan to call them today even though the status is "remedy not yet available."

EDIT: No parts available but got on a list.

[FL116]

Made an appointment with BMW to get the recall performed on tuesday. Also asked them about my tail light recall and they couldn't tell me where it was perfomed, all they know is that it wasn't on their list of recalls. I will talk to the service manager when I get there.

[melonz]

Seems like my local dealer got a whole ton and managed to book an appointment with everyone on the waitlist.

For those of you guys that got it done - is this a few hour fix and pick up same day?


Edit: Looks like my drivers is also recalled as well.

20224

[johnrando]

It's around an hour or so, of course my dealer told me it would take a few hours and I got a loaner, but certainly should be same day.

[melonz]

Thanks!

I will ask for a loaner as well.

[billyjack]

I finally got mine done today after getting the original letter late last year. I actually got the "parts available" letter about a month ago but haven't been able to schedule it.

It took a day longer than it was supposed to because of some computer problem with the shop. I had a loaner, a red on black 320. A newer, nicer, not as fun version of my Imola ZHP.

I also got the driver's side letter a little over a month ago but the dealer has no ETA on parts.

[Washburn]

Oh so they're sending out letters for the drivers side now!?
Wonder when I will get mine ...
Had my passenger side ab done a few months ago

For some reason I got a second letter for the pass side after I got it done


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[BMWCurves]

Oh so they're sending out letters for the drivers side now!?
Wonder when I will get mine ...
Had my passenger side ab done a few months ago

For some reason I got a second letter for the pass side after I got it done


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I think (someone can correct me if I'm wrong) that in the first passenger side air bag recall, Takata basically handed out the same dysfunctional air bag, so they reissued a second passenger side air bag recall somewhat recently. Now the driver's side air bag is also on recall but currently BMW North America doesn't have a "solution" listed yet on their recall website so repair timeframe is TBA

[danewilson77]

I think (someone can correct me if I'm wrong) that in the first passenger side air bag recall, Takata basically handed out the same dysfunctional air bag, so they reissued a second passenger side air bag recall somewhat recently. Now the driver's side air bag is also on recall but currently BMW North America doesn't have a "solution" listed yet on their recall website so repair timeframe is TBA
I did not know this.

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[BMWCurves]

I remember reading it somewhere, but I can't find a source so take it with a grain of salt. Also, BMW's been pretty adamant that there have been zero shrapnel-related incidents involving the affected airbags in BMWs.

[az3579]

Also, BMW's been pretty adamant that there have been zero shrapnel-related incidents involving the affected airbags in BMWs.

I find it funny how they think that matters. All it takes is one. Just because it hasn't happened yet doesn't mean it won't.
Luckily it's not really up to BMW.

[BMWCurves]

Yup, just one would really hurt.

My passenger and I had the (unfortunate) opportunity to test both of them out in my '03 330Ci when I hit an antelope last year. Thankfully neither one were defective, as far as I could tell.

[fredo]

I think (someone can correct me if I'm wrong) that in the first passenger side air bag recall, Takata basically handed out the same dysfunctional air bag, so they reissued a second passenger side air bag recall somewhat recently. Now the driver's side air bag is also on recall but currently BMW North America doesn't have a "solution" listed yet on their recall website so repair timeframe is TBA

Perhaps you are thinking about this article ?

http://www.kvue.com/story/money/consumer/2015/06/03/airbags-replaced-in-recall-may-need-to-be-replaced-again/28392885/

[BMWCurves]

Good catch! I don't think that's the article because they only mention in passing that the replacement airbags didn't fix the shrapnel issue. I remember it being mentioned at greater length and more directly, but maybe I'm going crazy. The pertinent paragraph for the lazy:


Takata officials spoke on Capitol Hill Tuesday, saying drivers who had faulty airbags replaced due to shrapnel concerns may need new ones because they still do not know what it behind the fault.

[Johnmadd]

Got this today


http://i1210.photobucket.com/albums/cc407/johnmadd1979/20150717_184608.jpg (http://s1210.photobucket.com/user/johnmadd1979/media/20150717_184608.jpg.html)

[Vas]

Got two of those

[Johnmadd]

Got two of those

Driver side recall ?

[cakM3]

Thanks John for the heads up. At the time you sent me the text I was catching up with Brett. After I got home I was greeted with two letters from BMW as well :)

https://farm1.staticflickr.com/466/19787053255_cc0188ab94_z.jpg

https://farm1.staticflickr.com/538/19779768662_fd236477fe_z.jpg

https://farm4.staticflickr.com/3753/19599041668_deaf0a7bf9_z.jpg


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[Vas]

Driver side recall ?
Yup drivers side.

[UdubBadger]

Seeing a lot of posts on facebook about getting drivers side recall slips


GoingHAM mobile

[cakM3]

Seeing a lot of posts on facebook about getting drivers side recall slips


GoingHAM mobile

Looks like BMW will be going forward on the driver's side airbag recall soon.... that's a good thing :thumbsup

That means my ///M will have all the installed airbags replaced from BMW for free... ;)

[johnrando]

No letter for me yet.

sent from mobile device

[BADCLOWN]

No letter for me yet.




diddo. although they are "supposed to call" when the recall became a "for sure" thing


doubtful that will happen.

[Bimmernut2]

Just thought I'd share with the group that I received an official letter from BMW yesterday confirming that my '05 330Cic ZHP will need to have the Driver side air bag replaced; Recall Campaign # 15V-318.
Parts are not available yet and I will receive a 2nd letter as soon as they can perform the recall.

[cakM3]

There's a thread that talks about this....welcome to the party! :thumbsup

http://www.zhpmafia.com/forums/showthread.php?13316-New-BMW-airbag-inflator-recall (http://www.zhpmafia.com/forums/showthread.php?13316-New-BMW-airbag-inflator-recall)

[danewilson77]

Just thought I'd share with the group that I received an official letter from BMW yesterday confirming that my '05 330Cic ZHP will need to have the Driver side air bag replaced; Recall Campaign # 15V-318.
Parts are not available yet and I will receive a 2nd letter as soon as they can perform the recall.
Thanks for thinking of us homey.

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[Bimmernut2]

There's a thread that talks about this....welcome to the party! :thumbsup

http://www.zhpmafia.com/forums/showthread.php?13316-New-BMW-airbag-inflator-recall (http://www.zhpmafia.com/forums/showthread.php?13316-New-BMW-airbag-inflator-recall)


@ cakM3.......I'm pretty sure this is a NEW recall & not the same as the one you made reference to. This NEW recall campaign was just announced a couple months ago and letter is the FIRST notice letter from BMW dated July 2015.

[cakM3]

@ cakM3.......I'm pretty sure this is a NEW recall & not the same as the one you made reference to. This NEW recall campaign was just announced a couple months ago and letter is the FIRST notice letter from BMW dated July 2015.

The initial airbag recall was for the front passenger's side airbag but BMW expanded this recall to include the front driver's side airbag as well. I have known about this since last October... it was just a matter of time that BMW would expand their airbag recall to finally include the front driver's side airbag.

Got this notice last December from some friends who work at my local BMW dealer so this is not a new recall notice...
https://farm8.staticflickr.com/7567/16086726116_5619e69102_o.png

Nice to see BMW doing the right thing though :thumbsup

[WOLFN8TR]

You are correct Sir...:cigar

Still need to take the ///M in for this recall.

[cakM3]

You are correct Sir...:cigar

Still need to take the ///M in for this recall.

Once I have my front driver's side airbag replaced in my ///M, all the airbags in the ///M will have been replaced....I will start out fresh with the ///M ;)

[3ZHP]

Got my letter yesterday also.


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[johnrando]

Thanks for the info. We already have 2 airbag recall threads. I'll merge this one shortly.

[cakM3]

I'll merge this one shortly.

:grouphug

[330i Lover]

I just called my local dealer to schedule and they said nobody in the state of TN has even received these parts yet from BMW. She got my contact info and said she'd be calling me when the part(s) come in to schedule at that time. This recall must be hot off the press!

[Vas]

Got two letters for both of my cars.

[BADCLOWN]

I called and added myself to their running list at the BMW Store Cinci. They said they haven't scheduled any appointments yet because BMW hasn't released the parts but they are well aware of the recall.

[theothersawyer]

Just got my letter as well!

[danewilson77]

Got two letters for both of my cars.
+1

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[johnrando]

Finally got my drivers side letter today, but stating that they don't have the parts.

[330i Lover]

Finally got my drivers side letter today, but stating that they don't have the parts.

Join the club. :helicopter

[das boots]

Got my letter for the driver's side today. Although I still have not done the recall for the passenger side. Will do them together if they have the parts available.

[bandwagn]

Got my letter too - for the drivers side - seems a bit absurd without an available fix. Guess i'll continue to drive my 2 ton death trap - at least i'll die happy

Anyone have any luck getting BMW to foot the bill for a loaner until a fix is available - otherwise there's no real incentive until the feds step in - class action?

[BMWCurves]

Got my letter yesterday in the mail.

[jsfbmw]

So I got the second recall notice from BMW NA. This was for the driver-side airbag. Will contact my dealer to see what the waitlist is like. The passenger side got replaced a couple of months ago. Time to refresh other parts...

[BMWCurves]

Yup. Unfortunately, I think few dealers have driver's side airbags. I've harassed the two dealerships in my area but they both say they have no idea when they'll get in a fresh stock.

Discussed at greater length here: http://www.zhpmafia.com/forums/showthread.php?16384-BMW-Drivers-side-air-bag-recall-July-2015-letter/page86&highlight=recall

[Openair]

I got my driver side notice this week. I checked with the dealer and they said as the letter from BMW said I should wait for a second letter when parts are available. Good luck on that, I'll be waiting until the cows come home. I'll check back every month or two. That's how I got the passenger side bag done quickly.

[johnrando]

We have other threads on this topic, I'll merge.

[cakM3]

I contacted my service advisor regarding my two recall letters for the driver's side airbag and this was her response...

"BMW hasn’t finalized the repairs or finished making the parts to release to the dealerships. As soon as the parts are available, I’ll hold two for you and email you, you’ll be at the top of the list :) It’s probably going to be another month or two, but you’ll get a follow up notice from BMW to give you a heads up anyway."

Now that's service for ya ;) :thumbsup

[BMWCurves]

Nice, Charlie. I'll pester my dealership again soon to try and get on the list. Last time I was in they said they didn't have a waitlist and weren't starting one.

It's interesting that the recall is so massive now (something like 34 million cars), that Takata has to call on other air bag manufacturers to help fill the gap. I can't remember where I read that, but it was recent.

[cakM3]

I'm not surprised to hear that William. Actually, it's messed up that companies like Takata put out so many defected airbags like that and people unknowingly assumed that airbags installed on their cars were all safe. Kinda makes you wonder these days.....

[Sockethead]

It's hard to predict how a product will hold up over time. Companies can do simulations but in the long run... time will tell.

[az3579]

I'm not surprised to hear that William. Actually, it's messed up that companies like Takata put out so many defected airbags like that and people unknowingly assumed that airbags installed on their cars were all safe. Kinda makes you wonder these days.....

Can't really say that because Takata didn't know a defect exists. It would be really messed up if they did know and ignored it, just like how Chevy knew about their faulty ignition switches that caused a significant amount of deaths and injuries yet ignored it until it became public.


It's hard to predict how a product will hold up over time. Companies can do simulations but in the long run... time will tell.

This. The perfect example is our ZKW projector bowls. May look fine on paper, but the reality is unknown until well into its lifecycle. It's also messed up that BMW refuses to do anything about it considering headlights are just as important of a safety item as something that would be covered, such as an airbag.

[theothersawyer]

I agree! My headlights are terrible and without the fogs I would barely be able to see at night!

[Sockethead]

I agree! My headlights are terrible and without the fogs I would barely be able to see at night!

FXR conversion or repaired bowls. Both solutions have threads somewhere on here. They are the easiest without having buying replacement headlight assemblies

[theothersawyer]

I will be doing one of those eventually! Just haven't gotten around to it! Thank you!

[cakM3]

Can't really say that because Takata didn't know a defect exists. It would be really messed up if they did know and ignored it, just like how Chevy knew about their faulty ignition switches that caused a significant amount of deaths and injuries yet ignored it until it became public.

Botond, actually I can say this based on what I have read. Here are a few examples of the "behind the scenes" so to speak....

"Since as far back as 1995, Takata expressed concern over using the propellant compound, ammonium nitrate, in a patent application, saying it was vulnerable to temperature changes and under excessive pressure, “may even blow up.”

The defect initially emerged in 2001, when Isuzu recalled vehicles with the airbag problem. Unfortunately, manufacturing issues were not resolved. The first injury linked to a faulty Takata airbag was reported in 2004, when an air bag exploded in a Honda Accord in Alabama. Metal fragments shot out, injuring the car's driver. Deemed an anomaly, no recall was issued.

The New York Times published a report suggesting that Takata knew about the airbag issues in 2004, conducting secret tests off work hours to verify the problem. The results confirmed major issues with the inflators, and engineers quickly began researching a solution. But instead of notifying federal safety regulators and moving forward with fixes, Takata executives ordered its engineers to destroy the data and dispose of the physical evidence. This occurred a full four years before Takata publicly acknowledged the problem in 2008.

Takata first said that propellant chemicals were mishandled and improperly stored during assembly, which supposedly caused the metal airbag inflators to burst open due to excessive pressure inside. In July, the company blamed humid weather and spurred additional recalls."

More details can be read here... http://www.levylaw.com/takata-airbag-recall.php (http://www.levylaw.com/takata-airbag-recall.php)

http://www.hgdlawfirm.com/takataairbagrecalllawsuit/ (http://www.hgdlawfirm.com/takataairbagrecalllawsuit/)

http://www.levinlaw.com/takata-airbag-recall-lawsuit (http://www.levinlaw.com/takata-airbag-recall-lawsuit)

http://www.girardgibbs.com/takata/ (http://www.girardgibbs.com/takata/)


If you do a little research on the subject you will discover some very disturbing information regarding Takata and how they handled this situation... there are several law suits as a result of this fiasco...

[derbo]

My Cousin (who has a zhp) was talking to me over the weekend and he spoke with his dealership and is in a free rental until there is a fix for the driver side airbag.

The catch is, the mileage is logged on the ZHP and a contract is signed to not drive the car while using a rental car.

My brother's E90 335d is also affected and he is in a toyota camry for his commute. I'm seriously thinking of doing the same to save some mileage on my TDI that is pending a buyback.

Anyone else take one of these offers? I know its kinda bitter sweet to not be able to drive the car but in my situation where I commute 40-44k miles /year, this might save me a few thousand miles on my TDI.

[fredo]

Wow, that's news to me. Do you know if the BMW needs to stay at the dealership ? Or your cousin can keep it at home.

[derbo]

Wow, that's news to me. Do you know if the BMW needs to stay at the dealership ? Or your cousin can keep it at home.

The BMW stays at home. If the dealership kept your car in storage, they would lose so much storage space!

There is a contract you sign to agree not to drive it. There is some lax on the mileage to allow you to drive it around the block to warm it up, etc. while waiting for a fix.


I'm seriously thinking about doing it. My track day is 5/30 so after that, I may consider it. The biggest pull for me to do so, is that my TDI is pending a weird buyback and the more miles I put on it, the more uncertainty on how that will affect the buyback price. This could help me park my TDI and let it rot till the verdict is done or when the airbags are fixed. Either or, its a benefit.

Caveat is I have to drive a rental that maybe boring as hell.

[fredo]

Thanks for info. I'm interested for sure, and will contact my SA to ask about it. :thumbsup

[ELCID86]

Hmm. Let us know Fredo.

[330i Lover]

Very interesting! I'm eager to hear more.

[FungShui]

Oh thanks for the info considering my GF is in the same boat with the mileage and TDI buyback.

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[fredo]

I talked with my SA. He said the rental will be from Enterprise. He needs to talk with someone for approval.

Perhaps my airbag will be fixed faster if I have the rental ?

Edit: I will need to make an appt so they (dealer) can write down the miles on my car.

[theothersawyer]

That's interesting! I may want in as well to keep mileage off!

[derbo]

It's valid and many dealerships are doing this especially since it's the driver air bag. The only caveat is you can't drive the affected car until it's fixed. Unfortunately we don't really know when that is.


-Sent from Mobile

[fredo]

Do you know if there's any cost to us ? Rental insurance, maybe ? My car only has liability, so ...

[derbo]

Do you know if there's any cost to us ? Rental insurance, maybe ? My car only has liability, so ...

My brother said BMW paid for damage protection.

[BMWCurves]

It's valid and many dealerships are doing this especially since it's the driver air bag. The only caveat is you can't drive the affected car until it's fixed. Unfortunately we don't really know when that is.


-Sent from Mobile

That seems like a long time given BMW issued this recall a year ago. Any idea if you can cancel said contract?

[ELCID86]

This would give me lots of time to do maintenance on my car!

[theothersawyer]

That is what I was thinking! haha! I could do all those things I said I would "get around to"

[derbo]

That is what I was thinking! haha! I could do all those things I said I would "get around to"


This would give me lots of time to do maintenance on my car!

Totally agree. I'm wondering if I can put up with not driving it for who knows how long..6months? another year? Its so uncertain but it WOULD reduce my mileage on my commuter which is a good idea. I wonder if a maitneance light comes up I just have to swap a new car from enterprse. LOL

[fredo]

My SA said it would be one of the cheap rentals, $40 or so per day. I'm ok with that.

[derbo]

My SA said it would be one of the cheap rentals, $40 or so per day. I'm ok with that.

Now you can do an S54 swap :)

[theothersawyer]

I've put a ton of miles on my car over the last year or so of ownership, so this could put me back to "normal" if that makes sense! Not that I really mind, because I love driving the car!

Does this mean I'd be stuck driving like a Chevy Sonic or Nissan Versa? Because I think I would rather die from a faulty airbag! :rofl

[FungShui]

With the 40 per day, you can get an intermediate car which is a corolla at enterprise.

Sent from my SM-G930F using Tapatalk

[theothersawyer]

What if I'm not 25 years old...can I still get one?

[FungShui]

Typically that's an extra cost for under age drivers. If bmw is willing to cover damage on the rental, I think they will cover the age fee.

Sent from my SM-G930F using Tapatalk

[Johnmadd]

I've put a ton of miles on my car over the last year or so of ownership, so this could put me back to "normal" if that makes sense! Not that I really mind, because I love driving the car!

Does this mean I'd be stuck driving like a Chevy Sonic or Nissan Versa? Because I think I would rather die from a faulty airbag! :rofl

This is totally me!

[Johnmadd]

What if I'm not 25 years old...can I still get one?


Typically that's an extra cost for under age drivers. If bmw is willing to cover damage on the rental, I think they will cover the age fee.

Sent from my SM-G930F using Tapatalk

And this. ........I'm getting old

[theothersawyer]

This is totally me!
Hell yeah!

And this. ........I'm getting old

No, I'm just young! I just turned 23 a month ago!

[derbo]

I've put a ton of miles on my car over the last year or so of ownership, so this could put me back to "normal" if that makes sense! Not that I really mind, because I love driving the car!

Does this mean I'd be stuck driving like a Chevy Sonic or Nissan Versa? Because I think I would rather die from a faulty airbag! :rofl

Well thats the risk you are willing to take, then so be it? My brother got a Toyota Camry. It definitely is no ZHP but since he has a nasty commute just like me, it will stop mileage on your ZHP. IDK, its a tough decision for some but then again there has been deaths (not in bmws) caused by improper airbag deployments..

The purpose of the "Free" loaner is that you do not feel safe driving your ZHP until the airbag recall is fixed. If you drive the ZHP after getting the rental, then that wont really work out will it? There is no ETA on the fix coming but my brother's SA said it could be between 6months-1year..

[johnrando]

I have a friend who got a BMW loaner for her airbag substitute

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[theothersawyer]

Well thats the risk you are willing to take, then so be it? My brother got a Toyota Camry. It definitely is no ZHP but since he has a nasty commute just like me, it will stop mileage on your ZHP. IDK, its a tough decision for some but then again there has been deaths (not in bmws) caused by improper airbag deployments..

The purpose of the "Free" loaner is that you do not feel safe driving your ZHP until the airbag recall is fixed. If you drive the ZHP after getting the rental, then that wont really work out will it? There is no ETA on the fix coming but my brother's SA said it could be between 6months-1year..

Oh I agree! Only making light of the situation! I drive a pretty awful commute as well (52 miles one way. Took two hours this morning) but I have another car I can drive! If I had the room for another car I probably would do it. But seeing as we are already dealing with having a car in the street at night, I don't think it's going to work!

[derbo]

Rereading the recall letter, this paragraph irked me.

SAFETY RISK:
Inflator rupture could result in metal fragments striking the driver or other passengers, potentially resulting in serious injury or death.

Car & driver also noted a 11th death 3/31/16..

http://blog.caranddriver.com/massive-takata-airbag-recall-everything-you-need-to-know-including-full-list-of-affected-vehicles/


UPDATE 4/7/2016, 3:15 p.m.: Honda has reported a death from an airbag rupture in a 2002 Civic under recall. According to KTRK-TV in Houston, 17-year-old Huma Hanif rear-ended another car on March 31 in Richmond, Texas. Although her airbag deployed, investigators determined the crash wasn’t severe enough to kill the teenager. Her throat was lacerated by the airbag inflator and a witness described her collapsing after exiting her car. Hanif is the 11th Takata-related death worldwide, the 10th in the U.S., and the 10th in a Honda.

[derbo]

I have a friend who got a BMW loaner for her airbag substitute

Sent from my SM-G935V using Tapatalk

an indefinite loaner one?

[johnrando]

Yes

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[derbo]

I mean the odds are so small and there are no none reports of bmws having issues, still irks me.


-Sent from Mobile

[Vas]

I'm tempted especially since my wife drives a good amount in her zhp.

[oclvframe]

The dealer I use said that if I were to get the loaner, my ZHP would stay there and that they'd start it and drive it on occasion to keep it from just sitting. Not sure I'd want my convertible sitting and baking in the sun for so many months....

-r

[330i Lover]

I work from home so the ZHP relaxes comfortably in the garage rarely being driven. I'll opt out and know she's in the best of surroundings here.

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[theothersawyer]

The dealer I use said that if I were to get the loaner, my ZHP would stay there and that they'd start it and drive it on occasion to keep it from just sitting. Not sure I'd want my convertible sitting and baking in the sun for so many months....

-r
Oh if it would stay at the dealer than there is no way I'm doing it! I'm not letting someone else drive my car!

[TigerTater]

No way. It sound good but I recently had to drive a rental for 21 days bc my wife's car got hit, was in the shop, so being the team player I let her take my car. It sucked. I got one of $40 variety which was a Dodge Dart no way in hell would I do tht again. Such an apathetic car...I literally hated every minute in it. I felt as if I had just got my zhp for the first time when I got back to driving it...we all bought these cars for a reason...most will surely regret it a month into this deal.

[theothersawyer]

Well we would also regret not doing it if we get a big chunk of metal to the face!

[derbo]

The dealer I use said that if I were to get the loaner, my ZHP would stay there and that they'd start it and drive it on occasion to keep it from just sitting. Not sure I'd want my convertible sitting and baking in the sun for so many months....

-r

Dang that sucks. Here in the Bay Area, we are limited in storage space so I bet that's why we got the deal to leave our car at home.






No way. It sound good but I recently had to drive a rental for 21 days bc my wife's car got hit, was in the shop, so being the team player I let her take my car. It sucked. I got one of $40 variety which was a Dodge Dart no way in hell would I do tht again. Such an apathetic car...I literally hated every minute in it. I felt as if I had just got my zhp for the first time when I got back to driving it...we all bought these cars for a reason...most will surely regret it a month into this deal.

You know that's why I have a tough decision to do this or not. Drive a POS and save miles on my own cars and sacrifice not driving the ZHP? With no date set on when the replacement is available, it is hard decision.

I'm still considering it since I rack so many miles. When a maintenance light comes on the enterprise rental I can just go to enterprise and get a new one? Haha.

[BMWCurves]

Dang that sucks. Here in the Bay Area, we are limited in storage space so I bet that's why we got the deal to leave our car at home.







You know that's why I have a tough decision to do this or not. Drive a POS and save miles on my own cars and sacrifice not driving the ZHP? With no date set on when the replacement is available, it is hard decision.

I'm still considering it since I rack so many miles. When a maintenance light comes on the enterprise rental I can just go to enterprise and get a new one? Haha.

It'd be a much easier decision if BMW had any idea when the recall could be performed.

[KevinC]

http://youtu.be/4T2GmGSNvaM?t=1m55s

[derbo]

It'd be a much easier decision if BMW had any idea when the recall could be performed.

I agree. I have a track day memorial day so I can still ponder my decision until then.

[das boots]

With all of the amount of expense by BMW for a "indefinite" rental, maybe wouldn't it be better if they consider a buy-back? Which I know they will not do.

[derbo]

With all of the amount of expense by BMW for a "indefinite" rental, maybe wouldn't it be better if they consider a buy-back? Which I know they will not do.

With no known incidents of BMWs, I don't think that will hold well in court. Honda might have a case..

[Sockethead]

With all of the amount of expense by BMW for a "indefinite" rental, maybe wouldn't it be better if they consider a buy-back? Which I know they will not do.
We cant even transfer our lease on our 2015 X1. BMW financial won't do it with an open recall so we're stuck paying for a car that we don't need anymore. My wife is a SA at our local BMW dealership. No one knows when the air bags will be available, it changes all the time... for the worse. They're saying maybe January...

[fredo]

I found this info on the e90post site:

Enhanced Car Rental Procedure

Due to the large number of BMW vehicles and non-BMW vehicles alike that are affected by the airbag recall, replacement airbag modules are in short supply. Since the replacement parts are not yet available to repair Affected Vehicles, we understand that some of the affected customers may express their concern about continuing to drive their current affected BMW vehicle.

Customer with an affected vehicle should be placed in a rental vehicle only if all the following conditions apply:
The part is not available to perform the Recall repair
Customer does not to want to drive his or her Affected Vehicle and request alternate transportation
The other alternate transportation options are not available

If alternate transportation is requested and the customer qualifies, provide them with a vehicle through a preferred third-party rental car providers (Hertz or Enterprise). BMW will cover the cost for the following:
A BMW rental vehicle, up to $64.00 a day; plus
Taxes; plus the cost per day for
CDW (Collision Damage Waiver) and/or LDW (Loss Damage Waiver) protection when the rental car agreement “signee” accepts either one or both of these optional coverage choices.

Alternatively BMW will cover the cost for:
A Non-BMW rental vehicle, up to $44.00 a day; plus
Taxes; plus the cost per day for
CDW (Collision Damage Waiver) and/or LDW (Loss Damage Waiver) protection when the rental car agreement “signee” accepts either one or both of these optional coverage choices.

Additional insurance coverage (examples below) are at the customers expense.
SLI (supplemental liability insurance); and/or
PAI (personal accident insurance); and/or
PEC (personal effects coverage).

[theothersawyer]

So we could get a BMW rental? I like that!

[BMWCurves]

How is an affected customer provided with a BMW over a 3rd party rental vehicle or vice versa?

[fredo]

My SA said this benefit does not provide BMW loaners. Per the info I posted above, if you could find a BMW rental for $64 or less you can go for it. But, I tried to find some locally and had no success.

BTW, I read the rental contracts will be limited to 30 days and you can enjoy up to 6 months of this benefit.

Edit: I found some BMW for rent, but they are the expensive ones ... M6, 650, etc.

[330i Lover]

I just called BMW of Nashville and they gave me 2 options. 1) Trade in the ZHP and have BMW assist with me buying/leasing a new/pre-owned BMW (haaale no) or 2) Provide a Hertz/Enterprise rental courtesy of BMW of Nashville until the parts become available. The woman prior to the service dept manager said they hoped the parts would be avaliable by end of summer but that was just a stab in the dark. The ZHP would stay here, or anywhere to my liking as long as no miles are put on it as per the contract that I'll need to sign prior. The service dept was very friendly and accommodating on the phone. I'm meeting with him later this morning. I'll reply back with more info then.

[az3579]

I don't know how some of you guys could even think about giving up your ZHPs for a year. lol

[fredo]

Apparently the rental will be limited to 6 months. I don't see a problem as long as I can see and touch my ZHP everyday.

[slater]

We cant even transfer our lease on our 2015 X1. BMW financial won't do it with an open recall so we're stuck paying for a car that we don't need anymore. My wife is a SA at our local BMW dealership. No one knows when the air bags will be available, it changes all the time... for the worse. They're saying maybe January...

that's ridiculous!! seriously. BMW Financial should compensate you for that.



I don't know how some of you guys could even think about giving up your ZHPs for a year. lol

i know! with no known incidents on BMWs, i'll happily drive mine until the parts arrive.

for those of you that elect to take loaners, it would be hilarious if you got a honda. ;)

[cakM3]

that's ridiculous!! seriously. BMW Financial should compensate you for that.

Totally agree Peter....makes me wonder whether or not BMW will ever replace the driver's side airbag or do the right thing here....

[330i Lover]

Totally agree Peter....makes me wonder whether or not BMW will ever replace the driver's side airbag or do the right thing here....

Oh God, just the thought of them never fixing it and our cars rotting in our garages only to be stared at makes me very sad. Was it previously mentioned all the applicable cars for this particular recall?

[fw_fw]

..and then the NYTimes reports that the Takata recall will expand by another 35 million cars, up to over 63 million....basically now 25% of the cars on the road in the USA today!

...we may never see replacements!!!

[cakM3]

..and then the NYTimes reports that the Takata recall will expand by another 35 million cars, up to over 63 million....basically now 25% of the cars on the road in the USA today!

...we may never see replacements!!!

maybe it's time to look for a car that is not on the airbag recall list... :facepalm

[slater]

maybe it's time to look for a car that is not on the airbag recall list... :facepalm

or, remove the airbag. :) OR, drive an older car without an airbag. :)

[az3579]

Totally agree Peter....makes me wonder whether or not BMW will ever replace the driver's side airbag or do the right thing here....

BMW has zero say in the matter, Charlie - if they don't have the parts, they don't have the parts. BMW would have fixed them by now if they could.

[330i Lover]

So I've returned from BMW and they had me sign a contract stating that I wouldn't drive the car once I get it home. I can wash it and pull it back in the garage and that's about it. They hooked me up with the "premium" class of Enterprise car.....wait for it.....2016 Buick Lacrosse fully loaded to the gills. It's exceptionally nice and luxurious. BMW is paying for the additional insurance needed for collision, if any word to happen and my wife was added so she can drive it as well. We'll be calling our insurance provider later today to let them know that we won't be needing to insure the ZHP until further notice. (sad face). The staff at BMW of Nashville were all top-notch and sympathetic. I'll be giving them positive feedback on yelp/google later in the week. They even gave me a BMW battery tender to maintain the battery while it sits.

[fredo]

That's good news ! Are you going to pay Enterprise and get reimbursed from BMW later ? Or BMW pays directly to Enterprise ?

[san]

So I've returned from BMW and they had me sign a contract stating that I wouldn't drive the car once I get it home. I can wash it and pull it back in the garage and that's about it. They hooked me up with the "premium" class of Enterprise car.....wait for it.....2016 Buick Lacrosse fully loaded to the gills. It's exceptionally nice and luxurious. BMW is paying for the additional insurance needed for collision, if any word to happen and my wife was added so she can drive it as well. We'll be calling our insurance provider later today to let them know that we won't be needing to insure the ZHP until further notice. (sad face). The staff at BMW of Nashville were all top-notch and sympathetic. I'll be giving them positive feedback on yelp/google later in the week. They even gave me a BMW battery tender to maintain the battery while it sits.

Nice! So if you change your mind, can you return the rental and drive ur Zhp? Or are you stuck with the rental till BMW replaces the air bag??

[330i Lover]

BMW pays Enterprise directly, I don't pay anything. The manager also stated that there's roughly 14 years of bmw's (e39, e46 and f30) that are affected by this. They also offered me $2,000 credit towards buying a new or CPO(Certified Pre-Owned) BMW because of this inconvenience. They asked if they could appraise the ZHP to see what it would go towards if I was interested and I told em they didn't have anything that drove like my ZHP. :)

[WOLFN8TR]

Don't drive it! Really?? [emoji15] Wow that's interesting, I guess I should stop driving my car then.

[theothersawyer]

I think I may enquire about getting a rental...hmmm

What about mileage? Is it unlimited? I'm going to Michigan in a few weeks...

[330i Lover]

Nice! So if you change your mind, can you return the rental and drive ur Zhp? Or are you stuck with the rental till BMW replaces the air bag??

I won't be changing my mind. If I was single and without a family I wouldn't do this deal, but because I do I can't afford not to. Safety is kinda a big deal.

[ELCID86]

Anyone know if you can cancel the contract if you all of a sudden feel safe driving the potential shrapnel producer and turn in the lease?

[Johnmadd]

Great question Shawn. +1

[derbo]

So I've returned from BMW and they had me sign a contract stating that I wouldn't drive the car once I get it home. I can wash it and pull it back in the garage and that's about it. They hooked me up with the "premium" class of Enterprise car.....wait for it.....2016 Buick Lacrosse fully loaded to the gills. It's exceptionally nice and luxurious. BMW is paying for the additional insurance needed for collision, if any word to happen and my wife was added so she can drive it as well. We'll be calling our insurance provider later today to let them know that we won't be needing to insure the ZHP until further notice. (sad face). The staff at BMW of Nashville were all top-notch and sympathetic. I'll be giving them positive feedback on yelp/google later in the week. They even gave me a BMW battery tender to maintain the battery while it sits.

Glad to here you had a stellar experience! Did you call after reading my post about the rental or did you hear it from somewhere else?

[theothersawyer]

I'll probably be going sometime next week to find out more details!

[ELCID86]

I called BMW of Fairfax, VA and they said I just need to bring in the key to my car so they can scan it then they will take me down to Enterprise to pick up whatever car they have available.

I also called BMW of Alexandria, VA (about 15 miles apart) and the CSR their said he thought BMWNA had come out with a memo saying the cars were safe since none had been subject to an airbag incident... I asked if the rental program was still available and he said I'd need to speak to the Service Manager. Was transferred to his voicemail and left a message. I'm feeling the run-around here...

[fredo]

Go to BMW of Fairfax ... sounds easy there.

[san]

I'm planning to call my dealer early next week and see what he says... Driving to tail of dragon this weekend... :biggrin


Sent from my iPhone using Tapatalk

[cakM3]

Driving to tail of dragon this weekend... :biggrin

Awesome!!!

[330i Lover]

Anyone know if you can cancel the contract if you all of a sudden feel safe driving the potential shrapnel producer and turn in the lease?

I'm pretty sure that's not an option. If the contract gets voided, for example if we were to continue to drive our cars, then we will be responsible for paying the Enterprise bill...which at $45 a day would be exorbitant! They voiced that with me when I asked them if occasionally I took it out for a 10 min drive every few weeks.

[NoVAphotog]

I'm pretty sure that's not an option. If the contract gets voided, for example if we were to continue to drive our cars, then we will be responsible for paying the Enterprise bill...which at $45 a day would be exorbitant! They voiced that with me when I asked them if occasionally I took it out for a 10 min drive every few weeks.

Yeah...no. I'll wait till there are parts in and then get a loaner like I did before...seems WAY too risky to play on the "heartstrings" of BMW NA over this. Not to mention, there is absolutely no timeline yet. I'm not driving some Corolla or Buick indefinitely just to avoid the CHANCE that one of the millions of airbags made HAPPENS to spew some shrapnel out if I get in a collision (only if I live in a humid state remember!). If I get in an accident involving the airbags in my ZHP, that would be the LEAST of my issues...unless it or the collision kills me or I lose my sight...then I'm dead or blind and the worries of this world are behind me and/or I don't need to see my baby hauled off to the chopping block.

[330i Lover]

Yeah...no. I'll wait till there are parts in and then get a loaner like I did before...seems WAY too risky to play on the "heartstrings" of BMW NA over this. Not to mention, there is absolutely no timeline yet. I'm not driving some Corolla or Buick indefinitely just to avoid the CHANCE that one of the millions of airbags made HAPPENS to spew some shrapnel out if I get in a collision (only if I live in a humid state remember!). If I get in an accident involving the airbags in my ZHP, that would be the LEAST of my issues...unless it or the collision kills me or I lose my sight...then I'm dead or blind and the worries of this world are behind me and/or I don't need to see my baby hauled off to the chopping block.

It is painful to see the ZHP temporarily retired but the bawler-ness of the 2016 Buick Lacrosse with 5k miles offsets the pain more than I thought.

[johnrando]

I'm driving mine, plus it's only 8K a year so...

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[fredo]

330i Lover : any word about the benefit being limited to 6 months ? That's what I read in another forum.

[330i Lover]

330i Lover : any word about the benefit being limited to 6 months ? That's what I read in another forum.
Nope, to my knowledge there is no limit add of now.

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[theothersawyer]

I'm not worried about the air bag, I just wanna keep miles off the car! :) and it'll give me time to do some maintanence work on the car!

[330i Lover]

I'm not worried about the air bag, I just wanna keep miles off the car! :) and it'll give me time to do some maintanence work on the car!

Ditto! :) Black kidney grills and a thorough day of waxing is in order soon.

[theothersawyer]

I have a pile of parts waiting to be installed! And I need to basically change all fluids on the car!

[330i Lover]

For those opting for storing their ZHP, should the battery tender be ran directly to the battery or the jump connections under the hood? I would think directly to the battery, ya?

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[Sockethead]

I run mine from under the hood. It doesn't make a difference...

[WOLFN8TR]

Or like this with a cool LED volt meter wired inline! [emoji41]

http://uploads.tapatalk-cdn.com/20160513/9d0608debc2e9297154d2b3b50dacb10.jpg

[bosszhp]

So who all has done this and gotten BMW to give them an indefinite loaner instead of a $40 a day Camry from Enterprise?

Edit: My local airport Sixt has a 5 series for $35 a day! Does it have to be from Enterprise or Hertz?

[sillieidiot]

Thinking about doing this as well, but would definitely want a BMW loaner.

[az3579]

So who all has done this and gotten BMW to give them an indefinite loaner instead of a $40 a day Camry from Enterprise?

Dealerships will not give out their loaners for extended periods of time. They need them for the regular service work they receive not related to the airbag recall. It's part of the premium that people pay to get service at the dealership.

[san]

So who all has done this and gotten BMW to give them an indefinite loaner instead of a $40 a day Camry from Enterprise?

Edit: My local airport Sixt has a 5 series for $35 a day! Does it have to be from Enterprise or Hertz?

I think enterprise only

[holyc0w]

If you have to re-park due to street cleaning, would that also void the contract or do they give you an allowance?

[330i Lover]

If you have to re-park due to street cleaning, would that also void the contract or do they give you an allowance?

I don't think that would be a problem. I would consult with the dealership just to make sure but when I inquired about mileage they said they just don't want me driving it anywhere. You obviously have a legitimate reason to move it from parking spot to parking spot. They did notate the mileage on my car when I brought it in and I believe they gathered info from the key fob. Food for thought.

[330i Lover]

So who all has done this and gotten BMW to give them an indefinite loaner instead of a $40 a day Camry from Enterprise?

Edit: My local airport Sixt has a 5 series for $35 a day! Does it have to be from Enterprise or Hertz?

You have to go through the BMW dealership to my knowledge. They're probably have a contract with Enterprise for premium vehicles. Like a previous poster mentioned they won't loan out BMW's because they need those vehicles for other non air-recall customers. They gave me the choice between an extremely nice Buick Lacrosse (which I have) or a Dodge RAM truck or Chrysler Mini-Van. There was really only 1 choice for me. :)

Yesterday I called Enterprise on the Buick needing the tires to be aligned cuz of vibrations in the steering wheel and they said that I can take the car to any Firestone and they will scan the bar code on the Buick's key fob and they will bill Enterprise for the services rendered, so I didn't pay $1. Another :)

[danewilson77]

What a bunch of elitists.

S7 Edge, out

[az3579]

Yesterday I called Enterprise on the Buick needing the tires to be aligned cuz of vibrations in the steering wheel and they said that I can take the car to any Firestone and they will scan the bar code on the Buick's key fob and they will bill Enterprise for the services rendered, so I didn't pay $1. Another :)

That's awesome, didn't realize it would be that easy.

[NoVAphotog]

For those opting for storing their ZHP, should the battery tender be ran directly to the battery or the jump connections under the hood? I would think directly to the battery, ya?

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You can buy the Deltran battery tender plus system with the extension and cigarette lighter plug adapter and run it into the car since our plugs stay hot when the car is off. Worked well for me during the winter.

[330i Lover]

You can buy the Deltran battery tender plus system with the extension and cigarette lighter plug adapter and run it into the car since our plugs stay hot when the car is off. Worked well for me during the winter.
They already gave me a new BMW battery tender.

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[NoVAphotog]

They already gave me a new BMW battery tender.

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Ah. Same thing. Did it come with the plug for the lighter?

[zhp05jb]

I called BMW of Fairfax, VA and they said I just need to bring in the key to my car so they can scan it then they will take me down to Enterprise to pick up whatever car they have available.


I contacted Sterling BMW and they said the exact same thing. I made an appointment this afternoon to pick up the rental car.

[NoVAphotog]

I contacted Sterling BMW and they said the exact same thing. I made an appointment this afternoon to pick up the rental car.

Let us know what you end up with. I'll have to contact them as well. I'm on a work trip in FL and am loving the Cadillac ATS from Enterprise. I'd definitely drive this thing around for free.

http://uploads.tapatalk-cdn.com/20160518/a0fe07a64fca1455cf369c556dc8b5b1.jpg

[Jon D]

I run mine from under the hood. It doesn't make a difference...

This - I installed the pigtail that you can hard wire to the terminals under the hood. It then takes 2 seconds to disconnect or reconnect. Just remember to unplug the device before.

[Sockethead]

Kristen's BMW dealership won't give out rentals for e46s, only newer cars...she works for Hendrick Autogroup, I wonder if that's the case for all Hendrick BMW dealerships...

[san]

Kristen's BMW dealership won't give out rentals for e46s, only newer cars...she works for Hendrick Autogroup, I wonder if that's the case for all Hendrick BMW dealerships...

That doesn't make any sense... If anything aren't the older cars more dangerous for lack of a better word...?? And isn't BMW and/or takata bearing the cost of the rental??

[Sockethead]

beats me but that's their policy

[330i Lover]

beats me but that's their policy
I'd go to another bmw dealership, they should take e36/e46 without any probs. And like a previous poster said there is more of a danger to older models as pressure builds from our cars being exposed to heat so if anything older cars should be escalated in front of newer models. Btw this comes from the bmw of Nashville, not me. :)

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[Sockethead]

I just wanted to mention the policy at the BMW dealership where she works and wondering if all Hendrick dealerships have the same policy.
I'm not looking for a rental, I'm driving my car. I'm old enough to say that I spent the first 25 years of driving without airbags, anti lock brakes or dynamic stability control....most of the cars I drove were sketchy as hell... zero fucks given ;)

[zhp05jb]

Let us know what you end up with. I'll have to contact them as well. I'm on a work trip in FL and am loving the Cadillac ATS from Enterprise. I'd definitely drive this thing around for free.

The Enterprise Rental in Sterling didn't have ATS but I got this instead =)

https://drive.google.com/uc?id=0B1gROKhfXE6hV1dzR0JjZkxsUEk
https://drive.google.com/uc?id=0B1gROKhfXE6hYlFOZ0JFTlV6Wlk

2016 328i with Sports package.

[san]

The Enterprise Rental in Sterling didn't have ATS but I got this instead =)

https://drive.google.com/uc?id=0B1gROKhfXE6hV1dzR0JjZkxsUEk
https://drive.google.com/uc?id=0B1gROKhfXE6hYlFOZ0JFTlV6Wlk

2016 328i with Sports package.

Nice!!

[ELCID86]

The Enterprise Rental in Sterling didn't have ATS but I got this instead =)

https://drive.google.com/uc?id=0B1gROKhfXE6hV1dzR0JjZkxsUEk
https://drive.google.com/uc?id=0B1gROKhfXE6hYlFOZ0JFTlV6Wlk

2016 328i with Sports package.

What??!

[zhp05jb]

What??!

I think I got lucky. The Sterling Enterprise happens to have this car, and the customer rep was holding it since he was notified from Sterling BMW that they'll be sending a customer this afternoon.

[Campster23]

I tried my local BMW, they told me I could have a rental, I tried to push a little to get a BMW loaner, ended up on phone with BMWNA. They escalated my case up the ladder. Ended up with a new airbag being shipped to my dealer.. Win win i guess ha


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[Johnmadd]

I think I got lucky. The Sterling Enterprise happens to have this car, and the customer rep was holding it since he was notified from Sterling BMW that they'll be sending a customer this afternoon.

You won the lottery!

[Johnmadd]

I tried my local BMW, they told me I could have a rental, I tried to push a little to get a BMW loaner, ended up on phone with BMWNA. They escalated my case up the ladder. Ended up with a new airbag being shipped to my dealer.. Win win i guess ha


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Wow, so that's what it takes huh?

[zhp05jb]

I tried my local BMW, they told me I could have a rental, I tried to push a little to get a BMW loaner, ended up on phone with BMWNA. They escalated my case up the ladder. Ended up with a new airbag being shipped to my dealer.. Win win i guess ha

I'm surprised that they have the part in stock.

[cakM3]

I'm surprised that they have the part in stock.

+1

[Campster23]

I'm surprised that they have the part in stock.

It took me telling them that my lawyer told me to talk to them first before he becomes involved. Escalated it pretty quickly from there and got a call back a couple hours later, saying they magically found me an airbag and were shipping it to my dealer. Dealer just called me a couple minutes ago and said airbag is there and come in to have it installed. I really just wanted a BMW loaner for a few months to play with lol.

[sillieidiot]

So when you guys are calling in, are you asking about the recall and then the rental? Or just straight up asking about the rental. I don't have an SA to call directly, I never go to the dealership lol

[fredo]

I selected an SA last year when I took the car for the passenger's airbag recall. Did you complete that one already ?

[sillieidiot]

I selected an SA last year when I took the car for the passenger's airbag recall. Did you complete that one already ?

Nah, I decided to wait for both. They didn't have any stock for the passenger side either when I inquired about it.

[Jon D]

Nah, I decided to wait for both. They didn't have any stock for the passenger side either when I inquired about it.

They only have stock is when you bring the car and say you want it done. Stock is made available by serial # and each replacement airbag is assigned to a car according to my SA. No dealer has stock. For both airbags went in saw an advisor and he order the airbag. Depending on where you are will prioritize delivery.


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[derbo]

They only have stock is when you bring the car and say you want it done. Stock is made available by serial # and each replacement airbag is assigned to a car according to my SA. No dealer has stock. For both airbags went in saw an advisor and he order the airbag. Depending on where you are will prioritize delivery.


Sent from my iPad using Tapatalk HD

Being that you are in one of the high humidity areas, you are in Priority 1 group. Others like myself in California are in Priority 2 as we are not high-humidity states. You are already at the top of the list of those to get replaced just by being in Florida.

[sillieidiot]

They only have stock is when you bring the car and say you want it done. Stock is made available by serial # and each replacement airbag is assigned to a car according to my SA. No dealer has stock. For both airbags went in saw an advisor and he order the airbag. Depending on where you are will prioritize delivery.


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Yeah at my dealership, there is a list. I just put myself on that list and they said they will contact me when it comes. Been like a year lol Then the driver's side recall came, so I was like ok I'll just do both at the same time.

[Campster23]

So when you guys are calling in, are you asking about the recall and then the rental? Or just straight up asking about the rental. I don't have an SA to call directly, I never go to the dealership lol

I had to go in both times to the dealership too, the drivers side the other day I walked in dealership, told the woman at the front desk that I wanted to discuss my grenadebag with someone and she sent me to the service manager. Even being in one of the most humid places it still takes going in and forcing their hand.

[330i Lover]

Late last week this is what BMW of Nashville Service Dept Manager sent me:
"Sorry to say I don’t have any hard knowledge on ETA’s. They have spoken about releasing some to high humidity areas first… BMW has said another mailed letter will be sent to customers stating they have one ear marked for their vehicle and to contact the nearest BMW Dealer to order that particular part. If you get that letter please let me know. If I do I will let you know."

This is what he sent this morning:

"They are starting to release some interim repair part. But it is by VIN. I am looking daily at our list of recall customers to see if they have one any of y’all. I have one out of the 7 so far but that is at least a start. I will keep you posted."

I'm sad to say it but i know i'll miss the bawler buick when she has to go back to Enterprise. I sure do miss driving the bimmer though.

[zhp05jb]

So when you guys are calling in, are you asking about the recall and then the rental? Or just straight up asking about the rental. I don't have an SA to call directly, I never go to the dealership lol

I just called the dealership and asked about the rental car program, and they told me to come in to sign the paperwork. They also wanted me to bring the key so they can record the mileage of my car.

[sillieidiot]

I just called the dealership and asked about the rental car program, and they told me to come in to sign the paperwork. They also wanted me to bring the key so they can record the mileage of my car.

Cool thanks. I dropped by in person today. Some SA told me that they don't expect the driver's side airbags until October at the earliest. Passenger is available now obviously. But I have to call in for the rental, they can't do it in person for some reason which makes no sense but ok.

[KevinC]

I just called the dealership and asked about the rental car program, and they told me to come in to sign the paperwork. They also wanted me to bring the key so they can record the mileage of my car.

Hmm.. bring the key so they can record the mileage? OK, bring a key, let 'em read it and record it. Then drive the wheels off it with the *other* key, making sure you never use the key they "read" from. Then when the rental is returned, have them read the original key they read, and voila, it has no additional miles. Problem solved!

[NoVAphotog]

Hmm.. bring the key so they can record the mileage? OK, bring a key, let 'em read it and record it. Then drive the wheels off it with the *other* key, making sure you never use the key they "read" from. Then when the rental is returned, have them read the original key they read, and voila, it has no additional miles. Problem solved!

:mwah

[Jon D]

I had to go in both times to the dealership too, the drivers side the other day I walked in dealership, told the woman at the front desk that I wanted to discuss my grenadebag with someone and she sent me to the service manager. Even being in one of the most humid places it still takes going in and forcing their hand.

This

[BMWCurves]

Hmm.. bring the key so they can record the mileage? OK, bring a key, let 'em read it and record it. Then drive the wheels off it with the *other* key, making sure you never use the key they "read" from. Then when the rental is returned, have them read the original key they read, and voila, it has no additional miles. Problem solved!

You would think they would do a two-level check with the odometer, but who knows.