Charlie's ///M Project Thread

Quote:

---

Originally Posted by Vas

Looks like they did a poor job packaging it. Then a list job taping the box.

No fragile labels wither so box was thrown around.

Good luck.

---

Thanks, exactly my thoughts as well. If they contact me and offer to resend what I paid for I will stress to them to do a much better job packaging their product to ensure it does not get damaged because they did such a poor job on this one...

Quote:

---

Originally Posted by ELCID86

What a shame. Hope they treat you right.


Thumbs, iPhone, Tapatalk.

---

Agreed, one can only hope these days......it would be nice if someone lived close by to drop by there and represent a fellow mafia member...

Chuck,

I've seen USPS treat packages like shit. Not saying they all do it, but it wouldn't surprise.

Hope you get a speedy and free replacement.

Chuck, my most recent experience with their poor service:

Quote:

---

Originally Posted by Avetiso

USPS.

I was shipping a package out for Daniel today (kakashi), and the computer behind the counter was being weird. So the guy behind the counter moved to a difference machine. The desk at the new machine was covered with boxes that said "fragile" all over them. ALL over them; whoever was shipping them obviously wants care to be taken.

This guy just takes them all these boxes and pulls them off the counter letting them crash to the ground, then kicks them to the side to make room for him to stand. He then does the same for a bag with some clothes in it. Just throws it to the ground. Right in front of me.

What a jerk. I hate the fact that other options are usually more expensive, especially going to Canada. I'd pay a $10 premium to avoid USPS without a second thought.

---

Quote:

---

Originally Posted by Avetiso

Chuck,

I've seen USPS treat packages like shit. Not saying they all do it, but it wouldn't surprise.

Hope you get a speedy and free replacement.

---

I just talked to Eric at Tekarbon sales and he told me that they will send me an email to resend this damaged item. In the mean time, they are out of stock on this item and will be producing another batch at which time they will send me a new item as a direct replacement to the damaged item I received. I will be keeping in touch with them regarding this throughout the process until I have received a perfect condition replacement.

Right now it seems their customer service is good :thumbsup I will just have to be patient and wait a little bit longer.....

Quote:

---

Originally Posted by Avetiso

Chuck, my most recent experience with their poor service:

---

Sometimes people like that need to be punched in the mouth to a point where they spit out their teeth.....anyway that's how I feel about lazy azz shippers....

Damn :facepalm

Sent from my SCH-I545 using Tapatalk

I got ahold of the sales staff at Tekarbon and this is what was sent via email after my discussion with them. It goes to show if you have a level head and just be nice while talking you can get far. I have a good feeling that I will be buying something else from them once this is all behind me. I was pleased with the outcome :thumbsup

http://i395.photobucket.com/albums/p...psea7ce0f3.jpg

Great news, great customer service. Too bad you had to go through this.

Quote:

---

Originally Posted by johnrando

Great news, great customer service. Too bad you had to go through this.

---

It's easy to look at it that way Rando but I look at it as if it's worth having then sometimes it's worth being patient to work out all the kinks until you finally get what you're going for :thumbsup Right now things look good but the proof is in the pudding so to speak. I'll wait till I have the product I ordered in perfect condition before passing judgment but what I can say is that it looks good so far :thumbsup

For sure Charlie, good outlook. Just saying all things considered it would have been nice to not even have to deal with it, but as long as they make it right, it's all good.