What did you do for your ZHP/ BMW / MINI today? #2

Got the second in a row amazing shipping job from FCP.

How do I delete my previous compliments on them.

Attachment 34732

Sheesh! Blue tape?

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LOL my FCP shipments are always beat up. But I guess if the contents is still in one piece I hold my tongue.
One thing I will applaud FCP on is that, even with free shipping, it only takes like a week to get to me in seattle
perhaps Fed Ex is the one to applaud on that one

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Originally Posted by PetesZ

Got the second in a row amazing shipping job from FCP.

How do I delete my previous compliments on them.

Attachment 34732

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A box arriving damaged is hardly FCP's fault, as long as the contents are good...
I'm curious what the inside looks like. In think the internal packaging is what people were having issues with.

True shipping is a process with more than one responsible party.

But on the first go around they threw the gallon of antifreeze on top of the plastic parts expecting the two pieces of packing paper to maintain.

This time it was replacement radiator hose and expansion tank as the first ones shipped leaked for some unknown reason, cough shipping.

Lost most of the gallon of antifreeze putting the old hose/expansion tank back in.

Easy diy made a pita. Still better than an e60 550i alternator bracket gasket.

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Originally Posted by johnrando

Sheesh! Blue tape?

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Probably from the same vendor Amazon uses.

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Originally Posted by papa_g

LOL my FCP shipments are always beat up. But I guess if the contents is still in one piece I hold my tongue.
One thing I will applaud FCP on is that, even with free shipping, it only takes like a week to get to me in seattle
perhaps Fed Ex is the one to applaud on that one

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I’d take correct contents over damaged packaging, I ordered a bracket from ECS and so far I’ve gotten 3 wrong ones. Hopefully I get the right one soon.


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Quote:

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Originally Posted by PetesZ

True shipping is a process with more than one responsible party.

But on the first go around they threw the gallon of antifreeze on top of the plastic parts expecting the two pieces of packing paper to maintain.

This time it was replacement radiator hose and expansion tank as the first ones shipped leaked for some unknown reason, cough shipping.

Lost most of the gallon of antifreeze putting the old hose/expansion tank back in.

Easy diy made a pita. Still better than an e60 550i alternator bracket gasket.

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It’s definitely a recurring theme that could be made better if the warehouse guys used the space between their ears when packing. The boxes are always too big for the contents, or zero filler is used.

I followed Nate’s suggestion for my last purchase and made two separate orders. All the fluids in one order, and all the sharp pokey bits that could pierce said fluids in a second order.

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Originally Posted by 704sw

It’s definitely a recurring theme that could be made better if the warehouse guys used the space between their ears when packing. The boxes are always too big for the contents, or zero filler is used.

I followed Nate’s suggestion for my last purchase and made two separate orders. All the fluids in one order, and all the sharp pokey bits that could pierce said fluids in a second order.

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I know a while ago, the FCP Euro account here responded to the complaints about shipping and said they will look into what they can do to improve the process, or something like that. I wonder what the status of that is.

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Originally Posted by az3579

I know a while ago, the FCP Euro account here responded to the complaints about shipping and said they will look into what they can do to improve the process, or something like that. I wonder what the status of that is.

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http://www.zhpmafia.com/forums/member.php?5636-FCP-Euro