What did you do for your ZHP/ BMW / MINI today? #2

Quote:

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Originally Posted by HokieZHP

So the other day a rock jumped up and put a huge crack in my windshield. Called State Farm today and am getting OEM replacement glass for free. Happy to hear about that. The glass shop was a little upset cause it's more work for them to get the Sekurit glass but I'm happy. Should be replaced next week.

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You are indeed lucky, State Farm wrote me a check for the higher of two aftermarket glass installers quotes and I paid the difference at the dealership (~$300, I have a $0 deductible). I hate insurance companies. I had a BMW windshield insured, why would I want anything but another BMW windshield installed? I don't want some crap form the cheapest place you can source it. I think I'll be getting a quote from Liberty Mutual (isn't that the company that does ONLY OEM replacement parts?) when my policy comes due next time. If they are less than $300 higher than State Farm, then I would have already been better off with them, plus, what happens when (heaven forbid) my car is in an accident? Are they going to want to put the cheapest parts they can find back on the car? Probably. As Sweet Brown from OKC would say "Ain't no body got time for that!" That was my first claim ever (10 year policy holder, 7.5 in this car) too.

/rant

Wow yeah that's weird. I had zero issue. I told them in my local office that I wanted OEM glass and they said yeah whatever you'd like. So I called the glass place and they said they'd have to jump through a few extra hoops to get it but they could do it so they're going to call me when it comes in.

Quote:

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Originally Posted by HokieZHP

So the other day a rock jumped up and put a huge crack in my windshield. Called State Farm today and am getting OEM replacement glass for free. Happy to hear about that. The glass shop was a little upset cause it's more work for them to get the Sekurit glass but I'm happy. Should be replaced next week.

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Pretty rare to get OEM windows these days. Most shops install aftermarket windows since they're so much cheaper. I feel your pain, though. A week after I got my previous car ('06 Mercedes C230) I had a huge rock chip my hood, smash windshield, and still chip roof and hood on the way down.

Picked up two new OEM intake boots today, prepping for my Dinan TB install. The F connector wasn't at the dealer by the time I got there, so I'll grab it another day when I'm there.

Yeah I was happy about it. This one is cracked from the lower driver side corner up about 14" up into the field of view. I knew they like to replace with cheaper glass so I'm glad they were so easy about me getting OEM glass. Can't wait to have a fresh windshield too. Nothing like brand new glass

Quote:

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Originally Posted by HokieZHP

Yeah I was happy about it. This one is cracked from the lower driver side corner up about 14" up into the field of view. I knew they like to replace with cheaper glass so I'm glad they were so easy about me getting OEM glass. Can't wait to have a fresh windshield too. Nothing like brand new glass

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That's what I thought :-/

Still haggling with glass guru.
Attachment 12180



Thumbs, iPhone, Tapatalk.

Quote:

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Originally Posted by Imola.ZHP

You are indeed lucky, State Farm wrote me a check for the higher of two aftermarket glass installers quotes and I paid the difference at the dealership (~$300, I have a $0 deductible). I hate insurance companies. I had a BMW windshield insured, why would I want anything but another BMW windshield installed? I don't want some crap form the cheapest place you can source it. I think I'll be getting a quote from Liberty Mutual (isn't that the company that does ONLY OEM replacement parts?) when my policy comes due next time. If they are less than $300 higher than State Farm, then I would have already been better off with them, plus, what happens when (heaven forbid) my car is in an accident? Are they going to want to put the cheapest parts they can find back on the car? Probably. As Sweet Brown from OKC would say "Ain't no body got time for that!" That was my first claim ever (10 year policy holder, 7.5 in this car) too.

/rant

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from Liberty mutual website:
What kinds of parts will be used to repair my vehicle?
"Your estimate will be prepared using original manufacturer parts for all sheet metal body parts, such as fenders, doors, and hoods. The TLC facility or Liberty Mutual appraiser can answer any additional questions you may have about the specific parts that have been included on the appraisal."

Thats very interesting. You would think they would play that up in their advertising right? It only says metal body parts though. What about mechanical stuff (like radiators?) or plastic stuff (like headlights, trim pieces, etc.?).

From state farm:
"State Farm® keeps its "Good Neighbor" service promise every day, one claim at a time with Replacement Parts Promises. We're committed to your satisfaction regarding new non-original equipment manufacturer (non-OEM) and recycled parts used in the repair of your vehicle. Below please find additional information regarding State Farm's promise of satisfaction."

Hah, appears they only use non OEM or used parts. I didn't know that. I have state farm too. I guess I will call liberty mutual for a quote soon.

We've always gotten OEM parts from State farm. Even when my mom almost got her last Lexus totaled from a guy running into her. We're good family friends with our agent though so that may be it but I can say we've never had an issue.

USAA:
CAPA and Aftermarket Parts For the repair of covered vehicles in Florida that are three years old or older (from the date of manufacture), USAA, in complying with its contractual obligations set forth in the Florida Automobile Insurance Policy, may, in its discretion, authorize crash replacement parts supplied by either: (i) the original manufacturer of the automobile ('OEM'); or (ii) a manufacturer that was NOT THE ORIGINAL MANUFACTURER OF THE AUTOMOBILE ('Non-OEM'), with respect to the following crash replacement parts: (a) all exterior (excluding trim) sheet metal crash replacement parts (including fenders, bumpers, hoods, door shells, door panels, trunk lids, hatchbacks, lift gates, quarter panels, rear body panels, pick up truck beds, box sides, tailgates, deck lids, hatches, body side panels, and radiator support panels (bolted or welded)); (b) all interior structural sheet metal crash replacement parts (including bumper reinforcements and rails).
http://www.capacertified.org CAPA is a non-profit organization created to certify aftermarket crash replacement parts. With respect to the authorization of Non-OEM parts, USAA solely authorizes the use of OEM or crash replacement parts that have been certified by CAPA. CAPA is funded in part by the insurance industry, including USAA. USAA has served as a member on CAPA's Board of Directors
http://www.capacertified.org/press/011220.htm

Quote:

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Originally Posted by NorCalZman

from Liberty mutual website:
What kinds of parts will be used to repair my vehicle?
"Your estimate will be prepared using original manufacturer parts for all sheet metal body parts, such as fenders, doors, and hoods. The TLC facility or Liberty Mutual appraiser can answer any additional questions you may have about the specific parts that have been included on the appraisal."

Thats very interesting. You would think they would play that up in their advertising right? It only says metal body parts though. What about mechanical stuff (like radiators?) or plastic stuff (like headlights, trim pieces, etc.?).

From state farm:
"State Farm® keeps its "Good Neighbor" service promise every day, one claim at a time with Replacement Parts Promises. We're committed to your satisfaction regarding new non-original equipment manufacturer (non-OEM) and recycled parts used in the repair of your vehicle. Below please find additional information regarding State Farm's promise of satisfaction."

Hah, appears they only use non OEM or used parts. I didn't know that. I have state farm too. I guess I will call liberty mutual for a quote soon.

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I decided to grab one just after posting that post, its actually $200 less per year, but wouldn't let me add glass coverage for some reason. I added "new car replacement" to bump up the price (to the $200 less per year figure) hoping that would be about the same as glass coverage. Also, I was wrong, I'm not quite to my 10 year anniversary with State Farm yet (July). I might hold out and see if there is any benefit to what my agent keeps calling my "10 year no claims" discount, my windshield doesn't count against me, is. I would also need to see how much my other State Farm policies would go up because they are all bundled together (home, life, etc.).