Freakin DDM Tuning

[ryankokesh]

Has anyone ever had to ship HID bulbs?

A ballast I bought from DDM needs to be replaced under warranty. They're telling me I need to ship back both ballasts and bulbs to them. But, I don't have those stupid little plastic cup holders they sent them in anymore. I'm sure whatever I do will harm, if not break, the bulbs.

I just cannot stand dealing with these clowns. Their customer support is atrocious, which is a problem when they sell products that consistently fail. Sorry, I hate to complain so much, but man have I had bad experiences with this place.

Any ideas on getting that stuff to them in one piece would be appreciated!

[ELCID86]

Bubble wrap and peanuts?


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"ZHP is a garbage option anyway- just some cosmetic upgrades with a different cam and diff to claw back some of the performance lost fitting those hideous and heavy wheels. Any 330 with a 3.46 diff will smoke a ZHP every time. The whole Mafia thing reeks of childish behavior." - anonymous

[Johnmadd]

I keep my caps on my original bulbs after install of the hid kit.

[WOLFN8TR]

I bought some HID bulbs from them, 3 days later one bulb goes out! Contacted them and they said to break the bad bulb and send them a picture. I did and they sent a new bulb out within a few days. Weird warranty procedure but I did get a new bulb in the long run.


http://www.zhpmafia.com/forums/showt...956#post455956

[danewilson77]

Ugh....DDMTuning.

Sent from an S6 Edge

[ryankokesh]

Bubble wrap and peanuts?


---
"ZHP is a garbage option anyway- just some cosmetic upgrades with a different cam and diff to claw back some of the performance lost fitting those hideous and heavy wheels. Any 330 with a 3.46 diff will smoke a ZHP every time. The whole Mafia thing reeks of childish behavior." - anonymous

I just got a package last night filled with peanuts, so I think I'm going to try that. They also requested that I send them in anti-static bags. I told them that was ridiculous because the thing's already broken.

I keep my caps on my original bulbs after install of the hid kit.

That would have been the intelligent thing to do...

I bought some HID bulbs from them, 3 days later one bulb goes out! Contacted them and they said to break the bad bulb and send them a picture. I did and they sent a new bulb out within a few days. Weird warranty procedure but I did get a new bulb in the long run.


http://www.zhpmafia.com/forums/showt...956#post455956

Wow, that's really weird. Guess they don't want you getting two bulbs out of the deal...

Ugh....DDMTuning.

Sent from an S6 Edge

I can't believe I actually bought stuff from these people.

[MtechJon]

I got those c/f emblems from them good quality stuff but one had a black speck on it and I sent an email with a pic and quickly responded back and told me they were sending out a new one, 4 days later had a new one. I'm kinda bummed they are hassling you like that, thought they had pretty good customer service

[cakM3]

I never had any issues with DDM Tuning either Sorry to see this Ryan...


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[danewilson77]

My coilovers from ddmtuning after about 3 months.

Can you say "rust"?



Can you say broken "endlink connection on shock body"?



Sent from an S6 Edge

[az3579]

I've always associated DDM with cheap crap. Heard enough stories to make that association...

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