SO! I was replacing the two rear tires on my ZHP last Friday and after mounting and driving home I noticed a knot on the sidewall/tread front. Oh well, no biggy I just got a bummed tire, I'll just contact Tirerack.com and get a exchange! DEAD WRONG. They are now refusing to exchange the tire and are now saying that I did the damage because the inside of the tire had a 1 inch slit in it... like I hit a massive bump or something. If I did hit a bump I would just cut my losses and buy a new tire, but i didn't. Christ, for me to hit a bump that caused that much damage to that tire it probably would have ripped out my entire rear end (the cars, not mine).
They say that it's the manufactures exclusion, not theirs. Well, if I go buy a tool from Home Depot and it breaks the next day they gladly accept exchanges... BECAUSE THEY BACK THEIR PRODUCTS.
Use caution when buying from these sleaze dogs.
I hope they enjoy having this horrible review slung up on every car forum that I'm a part of.