Bad ZHP for yelling lol seriously though...mine used to connect me to a Verizon error message, I tried resetting the module by unpluging the larger multi-pin harness from the back when the car was off, waiting a few minutes, tunring the car on, wating a few more minutes, then turning the car off again, and plugging everything back in. Now I get a Sprint error message... I'm unsure what to do at this point...very confusing.