Perfection.Originally Posted by Rovert
Sent from my SM-G925V using Tapatalk
Capo di tutti capi
Perfection.
Sent from my SM-G925V using Tapatalk
Call Me Dane l 2/2004 330i ZHP l 18x8 ET45 BBS CK's wrapped with Michelin Pilot Sport AS3+ @ 245-40-18 l KW V1 Coilovers in front l KW V1 springs w/ Bilstein B8 dampeners in rear l BMW Performance Rotors l UUC StrutBarbarian l Racing Dynamics Rear Strut Bar l Jim Conforti Shark Injector l Light Birch Interior Trim l Bimmian Celly Mount l M3 Trunk Mat l l e90 Performance E-Brake & Shift Knob l M3 Tri-Stitched Boots l AL Headlight Retrofit with ZKW Lenses l CobyWheel Wrap w/M3 Stitching l LCM sw 4.5 triple blink and rear fogs l Maple Interior Trim
Wiseguy
Well I had 3 days of Awesome light output and now a burnt out Bulb!!!!!!!!
DDM Tunings has a lifetime Warranty on these Ultra HD bulbs. I contacted their customer service and explained that one bulb only worked for 3 days. She told me to open a warranty claim on their website and say it was damaged in shipping and request a new bulb from the Cali store rather than China. So the next day I get a reply via email saying to just take a picture of the burnt out bulb then break it and take a picture and reply to the email. Once received they will ship one from their Cali store. Ok DDM redeemed my faith in the warranty process!
BAV Stage 1 - BlueBus - UltraGauge - V1 - Orion V4's - ARC-8's - Brembo 996
TTFS Engine/SMG Tune/CSL 255 - SGT Headers/Sect 1/SCZA - Evolve Eventuri
VIS XTS CF Hood - CF Lip/Console/Diffuser - OE CSL Trunk - BWS 500S 9k/11k
Capo
Interesting return process, but glad they're doing you a solid and getting it sorted out!
DDM Tunings has a lifetime Warranty on these Ultra HD bulbs. I contacted their customer service and explained that one bulb only worked for 3 days. She told me to open a warranty claim on their website and say it was damaged in shipping and request a new bulb from the Cali store rather than China. So the next day I get a reply via email saying to just take a picture of the burnt out bulb then break it and take a picture and reply to the email. Once received they will ship one from their Cali store. Ok DDM redeemed my faith in the warranty process!
Wiseguy
Ya I was kinda surprised they didn't want the bulb back to verify its bad. So far so good.
Last edited by WOLFN8TR; 10-31-2015 at 09:48 PM.
BAV Stage 1 - BlueBus - UltraGauge - V1 - Orion V4's - ARC-8's - Brembo 996
TTFS Engine/SMG Tune/CSL 255 - SGT Headers/Sect 1/SCZA - Evolve Eventuri
VIS XTS CF Hood - CF Lip/Console/Diffuser - OE CSL Trunk - BWS 500S 9k/11k
Big Earner
Try to post pictures of your bulb without the shards of glass as if the bulb "broke right there". LOL
Remember it broke in shipping.
--Trevor--
Vancouver, BC
Messaggero
I think he was asked to break the bulb on purpose just to make sure that he was not scamming the system and getting another bulb for free.
anandoc
2004 330i auto | ZPP, ZCW | Schwarz 2 (668) | schwarz (N6SW)
aFe Stage-1 Pro DRY S intake | Morimoto FX-R 3.0 retrofit | ///M3 Seats (power, heat, bolster adj.) | ///M3 Strut Brace | ///M3 SMG Steering Wheel retrofit | OEM Alarm retrofit | GROM USB | Khoalty angel eyes
Wiseguy
Yep...
BAV Stage 1 - BlueBus - UltraGauge - V1 - Orion V4's - ARC-8's - Brembo 996
TTFS Engine/SMG Tune/CSL 255 - SGT Headers/Sect 1/SCZA - Evolve Eventuri
VIS XTS CF Hood - CF Lip/Console/Diffuser - OE CSL Trunk - BWS 500S 9k/11k
Capo di tutti capi
Ridiculous. If someone was trying to scam the system, they could just take an old bulb that they have, and break it. I've got a handful.
Sent from my SM-G925V using Tapatalk
Call Me Dane l 2/2004 330i ZHP l 18x8 ET45 BBS CK's wrapped with Michelin Pilot Sport AS3+ @ 245-40-18 l KW V1 Coilovers in front l KW V1 springs w/ Bilstein B8 dampeners in rear l BMW Performance Rotors l UUC StrutBarbarian l Racing Dynamics Rear Strut Bar l Jim Conforti Shark Injector l Light Birch Interior Trim l Bimmian Celly Mount l M3 Trunk Mat l l e90 Performance E-Brake & Shift Knob l M3 Tri-Stitched Boots l AL Headlight Retrofit with ZKW Lenses l CobyWheel Wrap w/M3 Stitching l LCM sw 4.5 triple blink and rear fogs l Maple Interior Trim
Consigliere
Sux to hear Gar
GoingHAM mobile
Call me Seth
CURRENT: 2016 Long Beach Blue BMW /// M2
RETIRED: ‘15 F22 M235i | '08 E90 M3 DCT "GoinHAM3" | '04 E46 M3 6MT "WEGOHAM"
'04 330i ZHP | '11 E82 135i | '08 E90 328xi | 07 E91 328xi SportWagon
Wiseguy
Ya it's ridiculous and the fact the bulb only lasted 4 days. I just want a new bulb free of charge so I will break the bad bulb a send a pic, whatever. These bulbs say "Prem" on them so maybe that's another way of them verifying it's one of theirs and its indeed bad.
Edit:
Dear Gary,
Thank you for shopping at DDM Tuning.
Your order no. SO633689 has been fulfilled.
Order Summary:
UltraBulbD2S.6500K0.5 $0.00
Total$0.00
Last edited by WOLFN8TR; 10-30-2015 at 09:05 AM.
BAV Stage 1 - BlueBus - UltraGauge - V1 - Orion V4's - ARC-8's - Brembo 996
TTFS Engine/SMG Tune/CSL 255 - SGT Headers/Sect 1/SCZA - Evolve Eventuri
VIS XTS CF Hood - CF Lip/Console/Diffuser - OE CSL Trunk - BWS 500S 9k/11k
Posting Permissions
Reply With Quote
