These are the kinds of stories that make you leary of getting work done on your car. Glad they stepped up to the plate! (Just not the actual shop).
Hopefully you'll be able to use the funds towards a better paint job! I used a BMW certified body shop and they did an excellent job. But I did get a smidgen of paint dust in the AC vents. Didn't see any other traces of it anywhere else though.
Johnny
2004 Imola Red over Black Leather. 6-MT, Navigation, Cold Weather Pkg (the wife loves them seat warmers!), 3.46 Diff, UUC Short-Shift Kit, Tranny Mounts, CDV Delete and iPod mount.