BMW Drivers side air bag recall July 2015 letter

[Sockethead]

Toyota just recalled 1.6 million vehicles over Takata air bags... that brings the worldwide total to almost 70 million and 17 auto manufacturers

[BMWCurves]

Well then...I guess I can expect an air bag right around the time I die.

[Sockethead]

I'm wondering how Takata is still a financially viable company

[ELCID86]

I'm wondering how Takata is still a financially viable company

Yeah. I can't see how they haven't folded yet.


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"ZHP is a garbage option anyway- just some cosmetic upgrades with a different cam and diff to claw back some of the performance lost fitting those hideous and heavy wheels. Any 330 with a 3.46 diff will smoke a ZHP every time. The whole Mafia thing reeks of childish behavior." - anonymous

[san]

Yeah. I can't see how they haven't folded yet.


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"ZHP is a garbage option anyway- just some cosmetic upgrades with a different cam and diff to claw back some of the performance lost fitting those hideous and heavy wheels. Any 330 with a 3.46 diff will smoke a ZHP every time. The whole Mafia thing reeks of childish behavior." - anonymous

And what will happen to the replacement if they do fold??


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[ELCID86]

And what will happen to the replacement if they do fold??


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Your guess is as good as mine.


---
"ZHP is a garbage option anyway- just some cosmetic upgrades with a different cam and diff to claw back some of the performance lost fitting those hideous and heavy wheels. Any 330 with a 3.46 diff will smoke a ZHP every time. The whole Mafia thing reeks of childish behavior." - anonymous

[Sockethead]

If they did go under, there would be millions of cars that would be unsafe so I imagine the world wide auto industry would prop them up... at least until the recalls are done. It's hard to believe that a single manufacturer supplies so many auto companies around the world

[ELCID86]

From yesterday's WSJ, Takata is trying to raise funding and appease automakers without having to file bankruptcy. They hired an investment bank to seek funding and work with automakers--hoping to jointly fund the cost of the current recall of 70 million bags that need replacing (with another 55 million possible).

[330i Lover]

I finally installed the BMW battery tender yesterday. The smell of crayons and feeling the alcantara made me nostalgic and saddened that she sits, undriven, until this stupid recall is addressed.

[TheFinanceGuy]

I have no choice but to drive mine.

I did trade the X5 in, and they discounted the car heavily because of this recall.

[sillieidiot]

I called the dealership and got my rental. It's just an F30 328i. still good for awhile. It's $64 a day if you choose a BMW, $44 if you choose something else. I called around until I found an enterprise near me that had a BMW in stock. Pretty painless process. My SA was like there are like 9 other mofos like me lol All of us got rentals, and none of us have done the passenger side which has been out for awhile LOL

[330i Lover]

I have no choice but to drive mine.

I did trade the X5 in, and they discounted the car heavily because of this recall.
More than $2,000 off?

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[TheFinanceGuy]

More than $2,000 off?

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Probably close to $2k off. Said he can't resell the car until the drivers side airbag is replaced.


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[Johnmadd]

I called the dealership and got my rental. It's just an F30 328i. still good for awhile. It's $64 a day if you choose a BMW, $44 if you choose something else. I called around until I found an enterprise near me that had a BMW in stock. Pretty painless process. My SA was like there are like 9 other mofos like me lol All of us got rentals, and none of us have done the passenger side which has been out for awhile LOL

I'm one of those mofo's lol

[Sockethead]

That's not your fault...

[fredo]

TFG, what did you buy to replace the X5 ?

[ELCID86]

http://www.reuters.com/article/uk-autos-takata-bmw-idUKKCN0YI1SA


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"ZHP is a garbage option anyway- just some cosmetic upgrades with a different cam and diff to claw back some of the performance lost fitting those hideous and heavy wheels. Any 330 with a 3.46 diff will smoke a ZHP every time. The whole Mafia thing reeks of childish behavior." - anonymous

[ELCID86]

http://www.engadget.com/2016/05/27/takata-recall-grows-12-million-us/

[BMWCurves]

Faaaaantastic.

[330i Lover]

Probably close to $2k off. Said he can't resell the car until the drivers side airbag is replaced.


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They told me they would give me a 2k credit towards any new car on their lot if I traded in my ZHP. They appraised it to be only worth $6,000 though, that was a big laugh. So essentially they ordered 8k if I bought a new one.

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[zhp05jb]

Just received a phone call from BMW Customer Relations regarding an "interim" solution that would make my ZHP safe to drive again. Basically they'll be replacing the existing 10+yr old airbag with another Takata airbag but younger/newer. They say the safety issue won't happen to those Takata airbags that are less than 6 yrs old. This is just a temporary solution and the car will eventually fitted with the new safe airbag when it becomes available.

I was going to decline this interim offer, but the customer rep told me that BMW will stop paying for the rental in about couple weeks because they now have an interim solution.

[das boots]

Just received a phone call from BMW Customer Relations regarding an "interim" solution that would make my ZHP safe to drive again. Basically they'll be replacing the existing 10+yr old airbag with another Takata airbag but younger/newer. They say the safety issue won't happen to those Takata airbags that are less than 6 yrs old. This is just a temporary solution and the car will eventually fitted with the new safe airbag when it becomes available.

I was going to decline this interim offer, but the customer rep told me that BMW will stop paying for the rental in about couple weeks because they now have an interim solution.

Aha!!! I knew there was a catch-22.

[theothersawyer]

Boo!!!

[cakM3]

TFG, what did you buy to replace the X5 ?

fredo, Patrick replaced his X5 with a white VW Tiguan.

Maybe with all the delays of getting the driver's side airbag replaced....I might opt to drive my P-car more since it is not on the recall list ;)


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[az3579]

I was going to decline this interim offer, but the customer rep told me that BMW will stop paying for the rental in about couple weeks because they now have an interim solution.


Aha!!! I knew there was a catch-22.

Umm... this is good ​news, why are you disappointed?

[KevinC]

They told me they would give me a 2k credit towards any new car on their lot if I traded in my ZHP. They appraised it to be only worth $6,000 though, that was a big laugh. So essentially they ordered 8k if I bought a new one.

Here's how I'd counter that one: I'd say give me a $2k discount over and above the best price I could negotiate otherwise. No trade, since you're not going to give me reasonable value.. just a "goodwill discount" because of the airbag issue. Get them to agree to that, then inform them that the way you're going to ensure that the pre-discount price isn't inflated, is that you are going to have a "mystery shopper" negotiate the deal for the car you want, then you will step in and finish the deal, at $2k less than the price your proxy negotiated.

I'd love to see the look on the sales manager's face at this point.

[BMWCurves]

Interesting read on Takata:

http://www.bloomberg.com/news/features/2016-06-02/sixty-million-car-bombs-inside-takata-s-air-bag-crisis

[SoCalZman]

Interesting read on Takata:

http://www.bloomberg.com/news/features/2016-06-02/sixty-million-car-bombs-inside-takata-s-air-bag-crisis

sobering article. As I read through it I became increasingly angry about this whole situation and concerned about the airbags in our cars. BMW needs to start giving us updates on our bags. Just throwing in new passenger and driver units does not fix the underlying problem: The airbags in our cars have the same formula as the Honda bags that have caused the death or injury of fellow human beings.

Maybe BMW hasn't had any ruptures (yet)
because the BMW airbag cases (driver side anyway) are more robust than the Honda ones? Or just plain luck. And as far as I am concerned we are all on borrowed time with our bags' safety.

Next time I'm at the dealer for some oil I will be talking to a service advisor for sure.

[az3579]

BMW needs to start giving us updates on our bags.

Next time I'm at the dealer for some oil I will be talking to a service advisor for sure.

They're not going to be able to update you - it's all on Takata. BMW has no control over the situation - Your service advisor isn't going to be able to get you a defect-free airbag, at least not anytime soon.



Just throwing in new passenger and driver units does not fix the underlying problem: The airbags in our cars have the same formula as the Honda bags that have caused the death or injury of fellow human beings.

It was never intended to be a fix, but instead something to "get you by", a workaround. A new airbag (even with the faulty design) will not have this problem, at least not until it has aged and the components have degraded. That takes years to happen, and by then there will be corrected airbags out in circulation. At least they're doing something instead of throwing up their hands.

[fw_fw]

Dropped my X1 off at the dealer last week for routine service. Spoke with the SA at length about the airbags since both of my BMWs are on the list. According to the SA for the E46s the replacement driver airbags starting to trickle in about 2-3 at a time, at which point they start going down a call out list of customers. For the X1 BMW NA supposedly gotten the first batch of 3000 replacements in which they examined and sent back due to not meeting BMW's standards......

[SoCalZman]

They're not going to be able to update you - it's all on Takata. BMW has no control over the situation - Your service advisor isn't going to be able to get you a defect-free airbag, at least not anytime soon.



It was never intended to be a fix, but instead something to "get you by", a workaround. A new airbag (even with the faulty design) will not have this problem, at least not until it has aged and the components have degraded. That takes years to happen, and by then there will be corrected airbags out in circulation. At least they're doing something instead of throwing up their hands.

I read the same article as you, so as a 12 year old would say: "I knowwwwwwww" . I meant that I would talk to a SA to get in line to try to get on a list for a non aged airbag. I realize those are safer even if they are not a fix. Thanks for trying to explain though.


Dropped my X1 off at the dealer last week for routine service. Spoke with the SA at length about the airbags since both of my BMWs are on the list. According to the SA for the E46s the replacement driver airbags starting to trickle in about 2-3 at a time, at which point they start going down a call out list of customers. For the X1 BMW NA supposedly gotten the first batch of 3000 replacements in which they examined and sent back due to not meeting BMW's standards......

THIS is what I mean. BMW is probably hiring other companies to build airbags now. Appears the first batch didn't past muster. Thats an update that I would hope to find out about.

[san]

I read the same article as you, so as a 12 year old would say: "I knowwwwwwww" . I meant that I would talk to a SA to get in line to try to get on a list for a non aged airbag. I realize those are safer even if they are not a fix. Thanks for trying to explain though.



THIS is what I mean. BMW is probably hiring other companies to build airbags now. Appears the first batch didn't past muster. Thats an update that I would hope to find out about.

I don't think BMW would ask anyone other than takata to make replacement air bags, I mean it's takata's fault why would BMW pay to get them replaced?? :dunno


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[SoCalZman]

I don't think BMW would ask anyone other than takata to make replacement air bags, I mean it's takata's fault why would BMW pay to get them replaced?? :dunno


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did you read the article?

[san]

did you read the article?

If you are referring to the one above I have not but I did read some others (jalopnik or c&d, not sure which) which is what I was referring to when I said why would BMW pay....


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[SoCalZman]

If you are referring to the one above I have not but I did read some others (jalopnik or c&d, not sure which) which is what I was referring to when I said why would BMW pay....


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Ah ok. Well Im not directly quoting but:

- Takata has no where near the capacity to replace the airbags.
- Takata has no where near the money to pay for the recall. They said something like 11 billion in costs. and Takata only has a few hundred million.
- Car companies are already hiring other airbag companies to make new airbags (it would be foolish to wait years for takata to get around to it anyway)

[san]

Ah ok. Well Im not directly quoting but:

- Takata has no where near the capacity to replace the airbags.
- Takata has no where near the money to pay for the recall. They said something like 11 billion in costs. and Takata only has a few hundred million.
- Car companies are already hiring other airbag companies to make new airbags (it would be foolish to wait years for takata to get around to it anyway)

That explains it, thanks!


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[BADCLOWN]

Guys, what happened to living on the edge? Lol.


Slightly frustrating but there's nothing you can do about it. Let your airbag go off, you'll be injured, you can sue and then not work the rest of your life. Win win.

[cakM3]

Guys, what happened to living on the edge? Lol.


Slightly frustrating but there's nothing you can do about it. Let your airbag go off, you'll be injured, you can sue and then not work the rest of your life. Win win.

I'm still driving my daily ZHP ;)

[BADCLOWN]

I'll be driving mine for sure, I ain't skeerd

[az3579]

Let your airbag go off, you'll be injured, you can sue and then not work the rest of your life. Win win.

Unless you die, which is likely. :shifty

It definitely won't be stopping me from driving my car. You'd have to pry it from my cold, dead hands.

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[KevinC]

Guys, what happened to living on the edge? Lol.

Some penis wrinkle in a WRX almost T-boned me in my M5 on the way to work today. Shot out of a side street like he'd been fired from an M16, never even saw me. I had to swerve to avoid him, thankfully nobody was next to me.

It really gave me pause to think about driving not one, but TWO cars currently equipped with shrapnel grenades sitting inches from my chest. I emailed my SA this morning and requested the "interim fix" for both cars. No response yet. Jackass.

[das boots]

Unless you die, which is likely. :shifty

It definitely won't be stopping me from driving my car. You'd have to pry it from my cold, dead hands.

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Well said!

[holyc0w]

I would prefer no airbags over shrapnel grenades.

[az3579]

I would prefer no airbags over shrapnel grenades.

You know, the airbag can be coded off...........
I might entertain this idea.

[ELCID86]

You know, the airbag can be coded off...........
I might entertain this idea.

I thought of this too. Not sure what'd be worse eating the steering wheel or the risk of shrapnel...

[az3579]

I thought of this too. Not sure what'd be worse eating the steering wheel or the risk of shrapnel...

A proper seating position and wearing a seatbelt should solve this problem. Chances are if you did get in a collision it won't be high enough of a speed to allow you to hit the steering wheel - it would probably be lower speeds. But, it is what it is. I'd rather hit my head than to bleed out from a severed artery.

[Sockethead]

A proper seating position and wearing a seatbelt should solve this problem. Chances are if you did get in a collision it won't be high enough of a speed to allow you to hit the steering wheel - it would probably be lower speeds. But, it is what it is. I'd rather hit my head than to bleed out from a severed artery.
This...
In the old days, it was common for a person to impale the steering wheel center. The ring would fold under impact... these days there are crumble zones and steering columns that collapse on impact. If you hit something hard enough to cause the steering column to impale while wearing a seatbelt then an air bag isn't going to help anyway

[MrAdventure]

I'm getting the passenger airbag replaced tomorrow, and I don't expect the drivers' one any time soon.

[330i Lover]

Someone from BMW North America reached out to me and explained this interim solution. They have a new inflator that will take away the safety vulnerability if the airbag were to be deployed. Takata will be producing a replacement airbag system in the next 2 years and at that time I will be notified by them again to bring the car in to be installed. Long story short there are 2 options:

1) Accept the interim solution which takes away the safety issues that we all know about and have them ship the new inflator from New Jersey to my local BMW to schedule the install. Install time is about 45 minutes and that would be it.

or

2) Deny the interim solution and continue driving the Enterprise vehicle that's been furnished for me (Betty the Bawler Buick) and I will immediately begin taking over the $45 /day responsibility for the car. I would then be notified when the takata bag is ready to be installed and the ZHP would sit in the garage for as long as that takes.

I don't know many ppl that would opt with #2 but it is a no-brainer for us to go with #1. With that said it could be as early as next week that I'll be able to enjoy the ZHP-greatness once again. I see windy roads in my near future. :)

[slater]

very cool, thanks for the update. seems like #1 is a no-brainer, yep.

[fredo]

I envisioned a free rental in my future ! My dream is over now. Too bad I didn't request one quickly. :crying

[MrAdventure]

I should have pressed my dealer about that - I had the passenger airbag replaced yesterday (and some other work done)

[BMWCurves]

Thanks for following up! #1 is definitely my choice. I'll have to go down to my local BMW and establish a SA and hopefully get an non-grenadebag lined up.

[terraphantm]

You know, the airbag can be coded off...........
I might entertain this idea.

Statistically, I think you're better off risking the airbag. The airbag exploding is an extremely rare event, and even then, all of the injuries and fatalities have been in Hondas.

[330i Lover]

I envisioned a free rental in my future ! My dream is over now. Too bad I didn't request one quickly. :crying

We managed to rack up nearly 3k miles in the 2 months'ish that we've had the rental and got to baby the ZHP and whisper sweet nothings in her air intake. Overall a great experience from everyone.

[slater]

Statistically, I think you're better off risking the airbag. The airbag exploding is an extremely rare event, and even then, all of the injuries and fatalities have been in Hondas.

yep - no known incidents yet with BMWs. and it's not like there aren't a lot of E46s on the road.

[KevinC]

yep - no known incidents yet with BMWs. and it's not like there aren't a lot of E46s on the road.

Yeah, mostly owned by those kids at E46f.. and we have a pretty good idea how they drive, so those airbags are probably going off daily. :cigar

[az3579]

Statistically, I think you're better off risking the airbag. The airbag exploding is an extremely rare event, and even then, all of the injuries and fatalities have been in Hondas.


Hence why I'm not in the slightest bit concerned. I was just looking for a coding opportunity. lol

[330i Lover]

Someone from BMW North America reached out to me and explained this interim solution. They have a new inflator that will take away the safety vulnerability if the airbag were to be deployed. Takata will be producing a replacement airbag system in the next 2 years and at that time I will be notified by them again to bring the car in to be installed. Long story short there are 2 options:

1) Accept the interim solution which takes away the safety issues that we all know about and have them ship the new inflator from New Jersey to my local BMW to schedule the install. Install time is about 45 minutes and that would be it.

or

2) Deny the interim solution and continue driving the Enterprise vehicle that's been furnished for me (Betty the Bawler Buick) and I will immediately begin taking over the $45 /day responsibility for the car. I would then be notified when the takata bag is ready to be installed and the ZHP would sit in the garage for as long as that takes.

I don't know many ppl that would opt with #2 but it is a no-brainer for us to go with #1. With that said it could be as early as next week that I'll be able to enjoy the ZHP-greatness once again. I see windy roads in my near future. :)

So the interim solution parts have arrived at my local dealership. I've scheduled to bring in Betty the Bawler Buick the 2nd weekend of July. We'll miss her.

[330i Lover]

On another note...the bigwig of the service dept emailed me that I would be responsible to pay for the rental car if I didn't bring it in no later than end of day tomorrow. BMW of North America gives them 1 business day to install the part and that's it. This really sucks because it takes 2 drivers to bring both the rental and the ZHP to the dealership and we work normal business hours so....a big inconvenience but I think we'll find a way to make it work for tomorrow. I sure as haaaaAAAAAaaaale ain't paying a dime for no rental. Hale to the nah!

[BMWCurves]

That's annoying. I hate that sort of thing.

I spoke with a SA at my BMW and they didn't expect to get the interim fix until late August :( I'll be gone by that time.

[san]

That's annoying. I hate that sort of thing.

I spoke with a SA at my BMW and they didn't expect to get the interim fix until late August :( I'll be gone by that time.

You'll be gone where?


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[BMWCurves]

You'll be gone where?


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I'm headed to the east coast for a Master's program. In all likelihood I'll be in D.C. for the year. I'm pretty excited! I am leaving my car behind in Portland though.

[san]

I'm headed to the east coast for a Master's program. In all likelihood I'll be in D.C. for the year. I'm pretty excited! I am leaving my car behind in Portland though.

That's awesome! Masters in which field if u don't mind me asking?


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[330i Lover]

Master's program in what?

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[Johnmadd]

I'm headed to the east coast for a Master's program. In all likelihood I'll be in D.C. for the year. I'm pretty excited! I am leaving my car behind in Portland though.

You'll be close to some mafia members though, maybe we should have a small meet sometime during your stay.

[BMWCurves]

That's awesome! Masters in which field if u don't mind me asking?

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Master's program in what?

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Thanks! Sent you guys a PM.

[NoVAphotog]

I'm headed to the east coast for a Master's program. In all likelihood I'll be in D.C. for the year. I'm pretty excited! I am leaving my car behind in Portland though.

Whaaaaaaaat! Duuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu uuuuuuuuuuuuuuuude! Well, you certainly won't be missing the ZHP/ZHPMafia family/driving experience! Gotta let you drive mine and maybe do some autox events. Plus we can go to Katie's C&C...Skyline Drive...you can be the control in comparing the Mid-atlantic Imola trio's (Shawn, Vas, me) cars...you can meet the "BMW Guru of the East" aka Bruce...you can drive the manual 4runner and see if you like SUVs...etc...etc...oh and I guess...school as well.

:cheers:conversation:grouphug:music:jump:thumbsup

[Sockethead]

Daniel seems to be a little excited....

[az3579]

Daniel seems to be a little excited....

Just a little.

[NoVAphotog]

:thumbsup

[zhp05jb]

Got my interim airbag installed yesterday from Sterling BMW in VA. The part was ordered by the BMW Customer Relations and it took about 10 days for the part to be delivered to the dealership.

[330i Lover]

I also got my interim airbag inflator installed today. The dealership was very nice and accommodating. When I told them it's ridiculous to imagine that me and another driver can drop everything we're doing to get the ZHP to the dealership within 1 business day they agreed and said it's a BMW of North America policy and they were even willing to drive me back to my home so I could bring in the rental, which I appreciated. Luckily my wife's work isn't that far away from the dealership so I had her to drive work and had BMW's courtesy driver take me to her work so I could drive the rental back to the dealership so I can drive my ZHP home. :) I was worried there for a while I'd miss the 2016 Mafia Reunion because I wouldn't be able to drive it to Guy's place but now I'm relieved.

[BMWCurves]

Whaaaaaaaat! Duuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu uuuuuuuuuuuuuuuude! Well, you certainly won't be missing the ZHP/ZHPMafia family/driving experience! Gotta let you drive mine and maybe do some autox events. Plus we can go to Katie's C&C...Skyline Drive...you can be the control in comparing the Mid-atlantic Imola trio's (Shawn, Vas, me) cars...you can meet the "BMW Guru of the East" aka Bruce...you can drive the manual 4runner and see if you like SUVs...etc...etc...oh and I guess...school as well.

:cheers:conversation:grouphug:music:jump:thumbsup

Haha I'll definitely take you up on that! It'll be nice to put faces to some of the the names around here. I'll be there starting in early August so I'll take a little to get settled (haven't even figured out exactly where I'm living) but then I'll be getting in touch! I know I've got your number somewhere...


Daniel seems to be a little excited....

Just a tad.

[az3579]

Haha I'll definitely take you up on that! It'll be nice to put faces to some of the the names around here. I'll be there starting in early August so I'll take a little to get settled (haven't even figured out exactly where I'm living) but then I'll be getting in touch! I know I've got your number somewhere...



Just a tad.

If you need a ride to the Reunion, Maryland is along the way. Just saying. :)

[BMWCurves]

Oooh....this is definitely getting off topic but...when is it? I've completely ignored that thread since it was on the east coast.

[johnrando]

Very cool of the dealer.

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[az3579]

Oooh....this is definitely getting off topic but...when is it? I've completely ignored that thread since it was on the east coast.

http://www.zhpmafia.com/forums/showthread.php?17517-ZHPMafia-com-Family-Reunion-%96-2016-%96-Official-Signup-Thread

[sillieidiot]

How are your guys smogging your cars? lol My smog is coming up, SA told me i can't drive it to the smog place. BMWNA tells me I can't drive it to smog either. So I don't know what to do. I could register it for non-op i guess? How does insurance work then?

[fredo]

How are your guys smogging your cars? lol My smog is coming up, SA told me i can't drive it to the smog place. BMWNA tells me I can't drive it to smog either. So I don't know what to do. I could register it for non-op i guess? How does insurance work then?

Do u have a rental courtesy of BMWNA ? I thought that option came to an end.

[sillieidiot]

Do u have a rental courtesy of BMWNA ? I thought that option came to an end.

Yeah I do. I got it before they supposedly ended it lol. Parts still not at my dealership. SA tells me it's coming soon, but don't know when. So anyways, my current plan is just to wait until the end of Aug. My deadline to register is 9/8. So I guess if I still have the rental, I'll just register for Non-op and get that permit that lets you move the car for one day, and just re-register the car later I guess.

[johnrando]

Seriously? They say you can't drive the car?

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[sillieidiot]

Seriously? They say you can't drive the car?

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Well I did sign a contract stating that I wouldn't drive my car. But yeah, they are like if you feel safe enough to drive to the smog place and back, you don't need a rental lol

[das boots]

If someone drives the car for you, then technically, you did not drive the car. Someone else did the smog for you.....say....Tinker Bell did the diving for you.

[az3579]

If someone drives the car for you, then technically, you did not drive the car. Someone else did the smog for you.....say....Tinker Bell did the diving for you.
Still a violation of the contract, regardless of who drives it.


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[WOLFN8TR]

How are your guys smogging your cars? lol My smog is coming up, SA told me i can't drive it to the smog place. BMWNA tells me I can't drive it to smog either. So I don't know what to do. I could register it for non-op i guess? How does insurance work then?

What? That's Ridiculous!


Statistically, I think you're better off risking the airbag. The airbag exploding is an extremely rare event, and even then, all of the injuries and fatalities have been in Hondas.


Hence why I'm not in the slightest bit concerned. I was just looking for a coding opportunity. lol

I've read thru the last few pages of what you guys are dealing with for this AirBag Recall. I have to agree with Terra and BP on this one.
I have serious reservations about taking my M3 to the Stealership to even let them touch it!

[cakM3]

I've read thru the last few pages of what you guys are dealing with for this AirBag Recall. I have to agree with Terra and BP on this one.

+1

[johnrando]

I thought you were allowed some minimal driving like startup and go around the block-ish stuff, which going to SMOG would seem to qualify to me. :dunno

[Sockethead]

The reason you get a free rental is that you're supposed to be too scared to drive the car... not "hey! I'm getting a free rental on BMW's dime" ;)

[330i Lover]

BMW Of Nashville called Friday to say I was one of 4 permanent Takata airbag replacement orders. The interim solution, which was replacing the inflator, was installed about 4 weeks ago so I'm shocked the permanent solution is here so quickly. They said it could take up to 2 years! I'll update after tomorrow's install.

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[johnrando]

The reason you get a free rental is that you're supposed to be too scared to drive the car... not "hey! I'm getting a free rental on BMW's dime" ;)

Right, but I thought they allowed that you would not want your car to be completely dormant.

[330i Lover]

Today's permanent Takata airbag was installed in about an hour today. I'm happy it's all done with.

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[billyjack]

I just had the interim fix done. Was going to get another loaner but I had a meeting cancellation and ended up waiting instead. Only took a little over an hour. They did scuff my steering wheel a bit but I guess I'm glad BMW is providing this seeing as how they don't actually have to do anything besides the permanent repair

[330i Lover]

I just had the interim fix done. Was going to get another loaner but I had a meeting cancellation and ended up waiting instead. Only took a little over an hour. They did scuff my steering wheel a bit but I guess I'm glad BMW is providing this seeing as how they don't actually have to do anything besides the permanent repair
They mentioned today that they are cancelling all of the interim repairs because the Takata permanent repair is heavily underway already. It'll be interesting how this all pans out.

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[VAB5]

My status online at bmwusa.com/recall changed to "remedy available". However, in a call to the dealer, they said the parts won't be there until the fall. I should get a letter about availability.

So close...

[NoVAphotog]

My status online at bmwusa.com/recall changed to "remedy available". However, in a call to the dealer, they said the parts won't be there until the fall. I should get a letter about availability.

So close...

Which dealer? Alexandria?

[VAB5]

Which dealer? Alexandria?

Yup.

[NoVAphotog]

I just had the interim fix done. Was going to get another loaner but I had a meeting cancellation and ended up waiting instead. Only took a little over an hour. They did scuff my steering wheel a bit but I guess I'm glad BMW is providing this seeing as how they don't actually have to do anything besides the permanent repair

They are replacing the whole middle section right, not just the airbag components behind the roundel part?

[Vas]

They are replacing the whole middle section right, not just the airbag components behind the roundel part?
Yes. You will get a new bag and roundel.

[NoVAphotog]

Yes. You will get a new bag and roundel.

:thumbsup

[TheFinanceGuy]

Well I did sign a contract stating that I wouldn't drive my car. But yeah, they are like if you feel safe enough to drive to the smog place and back, you don't need a rental lol

How did you get the rental?


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[330i Lover]

I had a rental for about 2 months.

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[TheFinanceGuy]

Spoke with service advisor, he says BMW has informed them the permanent fix will ship first week of August to the highest risk areas.
They will be starting with the older models first. That was according to what BMW concern has reported.


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[sillieidiot]

Right, but I thought they allowed that you would not want your car to be completely dormant.


I thought you were allowed some minimal driving like startup and go around the block-ish stuff, which going to SMOG would seem to qualify to me. :dunno

Nah they don't want you driving it at all. I was told that I would have like 30 miles total offset from the mileage they recorded, and that's to account for driving it to/from the dealership. The mileage is like a grey area that is determined by the individual dealership.



How did you get the rental?


Sent from my iPhone 6s using Tapatalk

I just did everything that was said in this thread. Had it for like almost 2 months.

[fredo]

I received a letter dated August 2016 and it says a final remedy part is available and I can schedule an appt to install.

[theothersawyer]

I received my letter as well!

[cakM3]

Still waiting for my letter....

[Sockethead]

I wish we'd get one for the X1 so we can finally get rid of it...

[Oli77]

Got my letter in today as well.

[BMWCurves]

I wouldn't know about receiving the letter yet since I'm not home but running my VIN through BMW's recall website shows that airbags are now available, although it still says


Final owner notification letters will initially be issued via US First Class Mail to owners of the highest risk registered vehicles, i.e., oldest models in highest absolute humidity areas (e.g., USA Gulf states). As parts supply increases, all owners of affected vehicles will be notified by First Class mail.

So I guess they're finally past the high risk states. Is this still a Takata airbag i.e. still have to be replaced again in the future?

[BADCLOWN]

I'm surprised anyone at all is getting letters given this happened:


http://jalopnik.com/truckload-of-airbag-parts-explodes-en-route-to-takata-p-1785826917


I figured whatever airbags they had ready to ship out blew up.

[330i Lover]

Wow, interesting read. I'm glad I don't have any Takata stocks. Luckily I got mine installed about 2 months ago.

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[Vas]

I got a little yesterday for the drivers side

[holyc0w]

So I guess they're finally past the high risk states. Is this still a Takata airbag i.e. still have to be replaced again in the future?

Georgia and Texas still seem close to the higher risk states. Texas is a Gulf state? And Georgia is a neighbor to Florida.

I probably still have months and months of waiting.

edit: ^^^ maybe not

[ELCID86]

I got a little yesterday for the drivers side

A little letter? [emoji79][emoji56]

[fredo]

Small world. My mother-in-law knew the lady that passed away. R.I.P.


I'm surprised anyone at all is getting letters given this happened:


http://jalopnik.com/truckload-of-airbag-parts-explodes-en-route-to-takata-p-1785826917


I figured whatever airbags they had ready to ship out blew up.

[sillieidiot]

I don't even think they are following the high risk states thing. My friend already got his airbag replaced. He lives in Foothill Ranch. He only got the rental for like a month. I'm about to go on another month lol I'm already tired of the rental lol I need something else.

[RUS_ZHP]

I spoke with a customer service representative two weeks ago and I was told that distribution goes to the "high priority states". Apparently, New England is not a part of those states and I can wait anywhere until December to get recall done.


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[KevinC]

I got my letter last week, I'm in Arizona, which is hotter than hades though not humid. Still risky from what I've read.

Emailed my SA at the local dealership, he still hasn't responded. Always takes days. At least they have lots of nice shiny loaners and let me have one when they did the passenger bag, so I'm sure they will again.

[johnrando]

No letter for me. Maybe I'll call my local dealer but they are pretty lame.

[Oli77]

Scheduled for driver side replacement this Friday.

[quikryptonite]

I got my letter but I called the dealer and they said they don't have any parts.

[Vas]

Yup. Gave them a call as well and they said to call BMW North America

[quikryptonite]

I got my letter but I called the dealer and they said they don't have any parts.

The plot thickens. I called the dealer that is closer to where I work and he said he'd look into it and call me back to make an appointment. Buckle up, gents.

[fw_fw]

My dealer acknowledged the letter, saying the next step after my call is now for their parts dept to order the airbag with my VIN from BMWNA. They will then ship it to the dealer within 7-10 days, and when the dealer receives it they will call me and schedule the service appt. This was what they said yesterday.....

[quikryptonite]

My dealer acknowledged the letter, saying the next step after my call is now for their parts dept to order the airbag with my VIN from BMWNA. They will then ship it to the dealer within 7-10 days, and when the dealer receives it they will call me and schedule the service appt. This was what they said yesterday.....

That sounds the same as what BMW of Murray told me. BMW of Pleasant Grove down the street seemed to have no idea what I was talking about. I'll stick with taking it to Murray for these sorts of things.

[Oli77]

One hour later, new cover (looks a little dull), new logo (shinny), some scratches on the bottom cover of the steering wheel, and the car is clean inside and out.

That was Don Jacobs BMW.

[FL116]

My dealer acknowledged the letter, saying the next step after my call is now for their parts dept to order the airbag with my VIN from BMWNA. They will then ship it to the dealer within 7-10 days, and when the dealer receives it they will call me and schedule the service appt. This was what they said yesterday.....

I called today and this is exactly what I was told.

[Aeternalis]

Received my letter a few days ago that mentioned both my driver side and passenger side airbags. I've already missed a lot of work for family stuff recently, not sure when I'll be able to call the local dealer to get this taken care of, sadly. :(

[BADCLOWN]

Scheduled for driver side replacement this Friday.




Double you tee eff


I called The BMW Store Cincinnati today and they said that we won't be seeing replacements up this way for another 1-2 months since the southern states are being tended to first.

[theothersawyer]

One hour later, new cover (looks a little dull), new logo (shinny), some scratches on the bottom cover of the steering wheel, and the car is clean inside and out.

That was Don Jacobs BMW.
Scratches are no good! I wouldn't mind the new roundel though!

[BADCLOWN]

I thought Don Jacobs was in the Ville

[az3579]

Scratches are no good! I wouldn't mind the new roundel though!
I'd be pissed about the scratches. I just shelled out for a brand new steering wheel last year and the wheel and trim are still like new. If they scratched it, I'd be chewing their ears off till they replaced the trim.

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[fredo]

I plan to take some pics of my steering wheel before I go to dealer.

[theothersawyer]

I'd be pissed about the scratches. I just shelled out for a brand new steering wheel last year and the wheel and trim are still like new. If they scratched it, I'd be chewing their ears off till they replaced the trim.

Sent from my VS990 using Tapatalk
Me too!

I plan to take some pics of my steering wheel before I go to dealer.

I plan on doing the same!

[SoCalZman]

Sucks about the scratches on the steering wheel. How does that even happen? Ive taken out and put in the airbag before and its not rocket science to avoid the surrounding trim pieces.

My M3 wheel is like a month old. I will be taking pictures too. ONE tiny scratch and they are placing the affected trim piece.

[Oli77]

I thought Don Jacobs was in the Ville
Nope, in Lexington. Give them a call, they got the part in 24 hours for me.

[Oli77]

I am not too worried about the scratches. I looked around the rest of the wheel and the bottom double spoke area is pretty scratched already from my own fingernails.
Watchyougonnado? Car is 11 years old.

[az3579]

I am not too worried about the scratches. I looked around the rest of the wheel and the bottom double spoke area is pretty scratched already from my own fingernails.
Watchyougonnado? Car is 11 years old.
It's one thing if it's an original steering wheel. If it's a pristine one though, that's a different story.

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[billyjack]

I think I mentioned when I had my interim replacement done they scratched/scuffed my steering wheel bottom spoke. Had I noticed when I first got the car back I would have complained.

[ChristopherL]

Double you tee eff


I called The BMW Store Cincinnati today and they said that we won't be seeing replacements up this way for another 1-2 months since the southern states are being tended to first.

This is similar to what I was told by the dealer here in NH.
Despite spending over a healthy six-figures per year with them a year, there is no "expediting" the process.
I have not received a letter from BMW yet, but entering my VIN on BMW's recall page does show it is due for the driver airbag.

-Chris

[oclvframe]

I called United BMW of Roswell and I was told that they'd order it once they had my vin (which they had). So....we'll see but supposedly, it is on order and they'll call when it arrives to install it.

-r

[SCA]

I was told that they'd order it once they had my vin (which they had). So....we'll see but supposedly, it is on order and they'll call when it arrives to install it.

-r


Similar situation with BMW of Chattanooga.

[BADCLOWN]

I love how dealers are giving various different stories.

Blows my mind that a ZHP member was able to get his replaced in Lexington but an Hour driving distance away I can't get mine done in Cinci. Doesn't make any sense but alas I shall wait

[Johnmadd]

I love how dealers are giving various different stories.

Blows my mind that a ZHP member was able to get his replaced in Lexington but an Hour driving distance away I can't get mine done in Cinci. Doesn't make any sense but alas I shall wait

I haven't got the letter and rather die from shrapnel then play games with the dealership. Justkidding, mostly.

[fw_fw]

...and I can also pretty much guarantee that any E46s sitting on BMW dealer lots are getting them first:

When I was selling my 2014 X1 a few months ago it was also affected by the Takata recall. I had several buyers back away when they asked about the airbag having been fixed. I was honest with them, told them no and the BMW had not made parts available yet. Two weeks into selling my X1 BMW announced that the parts for the airbag replacement would be made available and owners contacted. All of the sudden there are a large influx of X1 CPO cars on Autotrader and Cars.com. Checking the VIN of these CPO cars on BMW's recall webpage showed that EVERYONE of those new CPO cars that all of the sudden showed up had gotten their airbags fixed!!!!

In other words BMW was more worried about making their dealers whole so they could sell their inventory than fixing the cars of actual owners who were driving their cars everyday. Bull$hit move by BMW if you ask me!!!

[az3579]

...and I can also pretty much guarantee that any E46s sitting on BMW dealer lots are getting them first:

When I was selling my 2014 X1 a few months ago it was also affected by the Takata recall. I had several buyers back away when they asked about the airbag having been fixed. I was honest with them, told them no and the BMW had not made parts available yet. Two weeks into selling my X1 BMW announced that the parts for the airbag replacement would be made available and owners contacted. All of the sudden there are a large influx of X1 CPO cars on Autotrader and Cars.com. Checking the VIN of these CPO cars on BMW's recall webpage showed that EVERYONE of those new CPO cars that all of the sudden showed up had gotten their airbags fixed!!!!

In other words BMW was more worried about making their dealers whole so they could sell their inventory than fixing the cars of actual owners who were driving their cars everyday. Bull$hit move by BMW if you ask me!!!


Are you surprised? That decision makes money. It's the way of the world nowadays. :(

[SCA]

BMW's recall webpage showed that EVERYONE of those new CPO cars that all of the sudden showed up had gotten their airbags fixed!!!!

In other words BMW was more worried about making their dealers whole so they could sell their inventory than fixing the cars of actual owners who were driving their cars everyday. Bull$hit move by BMW if you ask me!!!

Yep, noticed this as well. Very alarming, but in reality not at all surprised.

[Oli77]

Got a "how did we do?" survey where they (BMW) had asked me in a prior email to give 'em all 10s for their outstanding performance.

So... because scratched trim piece. I wrote:

"While I found the airbag recall appointment was a fast and efficient experience, the trim below the new center piece was scratched all the way to the plastic (white).

This is unacceptable.

People working with BMWs should know we value the prestine, clean, protected, and maintained look and performance of our cars! Scratching the trim on a leather 3 spokes- sports steering wheel from an E46 (sorry couldn't ZHP it, because ZSP), such a cherished car, is not acceptable."

And gave them a zero on quality of work done.

[johnrando]

Def rip them on that

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[fredo]

Well done. Let's see how they react to your comments.

[BADCLOWN]

Did you not bring this to their attention when you picked the car up? I would think they would be willing to make that situation right.......

[Sockethead]

Just FYI when you give anything below 97.2, the service advisor's pay is reduced. Usually, their pay plans are heavily weighed on the CSI surveys That's BMW's rules. So when you give a low number for something the tech did, it's the service advisor that takes the hit in pay. I know this because my wife is a service advisor at a BMW dealership here in Charleston. If she gets anything below 97.2 average for the month, her commission is cut in half. She doesn't draw any salary at all. She could be at 99% on the last day of the month and get 1 bad survey and have her commission cut in half.

So, unless your service advisor is a total dick, go easy on them, they are just trying to make a living doing the shittiest job in the dealership for 12 hours a day, 6 days a week....

[Oli77]

Just FYI when you give anything below 97.2, the service advisor's pay is reduced. Usually, their pay plans are heavily weighed on the CSI surveys That's BMW's rules. So when you give a low number for something the tech did, it's the service advisor that takes the hit in pay. I know this because my wife is a service advisor at a BMW dealership here in Charleston. If she gets anything below 97.2 average for the month, her commission is cut in half. She doesn't draw any salary at all. She could be at 99% on the last day of the month and get 1 bad survey and have her commission cut in half.

So, unless your service advisor is a total dick, go easy on them, they are just trying to make a living doing the shittiest job in the dealership for 12 hours a day, 6 days a week....

I didn't know that and sorry for busting in Kristin's chops. I perhaps shouldn't have done that, but as I mentioned, the prior email from them essentially telling me to give them all +10s, kinda left a bad taste given the scratches. Will consider your point on next recall :)

Strange still, because analysis of survey should let you know who was given the bad points, and it wasn't the service advisor. If I recall, he/she had his own personal rating section (so it seemed to me).



Did you not bring this to their attention when you picked the car up? I would think they would be willing to make that situation right.......

Nah, was heading up Nicholasbville rd. late for work when I saw it.
I don't look down there that often

[rkneeshaw]

Sorry you guys are having so much trouble.

I received a letter from BMW about 2 weeks ago saying the drivers side airbag parts were now available.

I called my local dealership (on Monday Sept 5), who said they could have the part within one day. I said "great, lets do this" and asked to schedule the install on Friday Sept 9. I showed up, gave them the car for 2 hours, and they did both my drivers side and passenger side airbags.

The service manager jokingly said not to tell anyone they could get the parts yet, because BMW is SUPER tight on what dealerships get them and how long they sit on the shelf at each dealership is a big factor whether someone gets them or not. I guess they had to report when they received the airbag, and exactly when they installed it.

[Sockethead]

I didn't know that and sorry for busting in Kristin's chops. I perhaps shouldn't have done that, but as I mentioned, the prior email from them essentially telling me to give them all +10s, kinda left a bad taste given the scratches. Will consider your point on next recall :)

Strange still, because analysis of survey should let you know who was given the bad points, and it wasn't the service advisor. If I recall, he/she had his own personal rating section (so it seemed to me).


it's ok, no worries. I just wanted to let you guys know... It's not like it's common knowledge how the survey affects the service advisor's pay... I never knew before she started working there.
Kristen struggles all the time trying to figure out how to word an email to the customers. The problem is that hardly anyone responds to the survey so their whole average is based on only the few people that actually take the time to fill them out. No matter how the rating sections are laid out, ultimately, it's the service advisor that takes the hit.

[johnrando]

If the SA gets low scores because the mechanics effed up then the SA should help rectify the situation
.. otherwise, they deserve the low scores.

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[az3579]

I would think that a few scratches is hardly worth a score of zero. They would royally have to screw up to deserve a zero, such as break the law, total your car, or something like that.

Scratches aren't good, but consider everything else. Was the work itself done correctly? Did they try to do right by you if you brought it up? Was the staff courteous? These are all things to take into consideration for a score. A lot of places (such as restaurants) use these survey results to determine who gets what work or who gets paid a certain amount.

If there's an issue, kill 'em with kindness and they usually try to make things right. :)

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[Oli77]

I will shower them with kindness next time, promise BP.
I don't think the one low grade amongst the other high grades on comfort, rapidity, and friendliness put me on their radar list of an unhappy customer.
If they ever contact me about that I will post update here.

[az3579]

I will shower them with kindness next time, promise BP.
I don't think the one low grade amongst the other high grades on comfort, rapidity, and friendliness put me on their radar list of an unhappy customer.
If they ever contact me about that I will post update here.
Didn't realize they had multiple categories. I don't ever recall getting surveys from my dealers - or maybe I just ignored them. Lol

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[johnrando]

Seriously? Multiple scratches on your car is absolutely 100% unacceptable. They had to know the did that and (a) didn't tell you or (b) fix it, is that right? Z-E-R-O unless they made it right. Or, you tell them, I am going to give you a chance to fix this, if not, I will be submitting a ZERO for your survey. Now, if they did fix it, then disregard. I don't remember back that far :)

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[KevinC]

My bag came in today, car goes in on Wednesday for the swap. Finally.

[chacend]

When my passenger side was replaced they scratched a piece of the black cube trim. They ordered a new piece and replaced it.

[fredo]

I will wait until the technician gets more practice on other cars. Hope to avoid scratches this way.

[az3579]

I will wait until the technician gets more practice on other cars. Hope to avoid scratches this way.

It's not a practice thing - it's a super easy job.

[NoVAphotog]

It's not a practice thing - it's a super easy job.

+1

I wish they could just give me the part and I'll put it in...I used to swap winter and summer wheels...I've got this!

[johnrando]

LOL. Wonder if that's an option. Probably not, but I'd much rather do my own, just give me the part.

[Johnmadd]

LOL. Wonder if that's an option. Probably not, but I'd much rather do my own, just give me the part.

Definitely +1

[az3579]

LOL. Wonder if that's an option. Probably not, but I'd much rather do my own, just give me the part.
Definitely not an option, unfortunately. Only they (an authorized dealer) can perform the recall work.

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[SCA]

The dealer has received the driver's airbag. It took just over a week to get it from NA. Scheduled to swap next week.

[trancenation]

I haven't brought my car in for either of the airbag replacements. It says that a FINAL remedy is available for the driver's side, but it also says that if I haven't gotten my passenger side repaired yet, a "interim" remedy will be installed.

Was there ever a final passenger airbag remedy?

[SoCalZman]

I received a letter yesterday from BMW and I live in Southern California. Final Drivers Side airbag is ready and an "interim" passenger airbag is ready. I would prefer final for both, but whatever.

[fw_fw]

I got the "ready" letter 2 months ago for the ZHP, called the dealer and I'm still waiting. Got the "ready" letter for the 530i this weekend, called the dealer to get on their list now for both......looks to be totally random on who/what/when/where people are getting their replacements, even though BMW has said there is a systematic approach to the replacement order.

[trancenation]

Just called the dealer and said that there is roughly a 3 month wait list... They said that they will be calling everyone systematically from the list of vins in their system (most likely the cars that were purchased directly from this dealer).

[johnrando]

I received a letter yesterday from BMW and I live in Southern California. Final Drivers Side airbag is ready and an "interim" passenger airbag is ready. I would prefer final for both, but whatever.
I got that same letter finally. Called dealer (South Bay BMW who is not that good), they said 10 days for the part to arrive and they will call me back. I already had the passenger one done.

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[das boots]

I got the "ready" letter 2 months ago for the ZHP, called the dealer and I'm still waiting. Got the "ready" letter for the 530i this weekend, called the dealer to get on their list now for both......looks to be totally random on who/what/when/where people are getting their replacements, even though BMW has said there is a systematic approach to the replacement order.

530i? I didn't know the E39 are included on the recall????

[fw_fw]

530i? I didn't know the E39 are included on the recall????

Yep......2001-2003 with the Sports Steering wheel. Plug in the VIN on bmwusa.com to verify......

[sillieidiot]

dropped by the dealership the other day to do my monthly PO signing for the rental. They told me they finally have my airbag. Going to get it done next Tuesday yay lol Man I miss driving a manual. I had to go get a moving permit since I registered my car as PNO last time with the smog debacle. Then smog and register the car later. Have to pay the late fees now. I wonder if I could get BMW to pay them? lol

[das boots]

Yep......2001-2003 with the Sports Steering wheel. Plug in the VIN on bmwusa.com to verify......

Yup, you're right. My wife's 530i Premium Package is also included in the recall. I will let the dealer know tomorrow to set up for the airbag recall while I have my ZHP in for airbag replacement tomorrow fro both sides. My head/lead tech was able to set aside one of two for the driver's side for me destined for a used/CPO. I will have a loaner while being done.

[sna77]

Have an appointment for tomorrow for my driver's airbag at Herb Chambers BMW in Boston. Tried to get to the Sudbury location (closer) but they didnt have the part. Boston had multiple in stock... I had the passenger airbag replaced under recall a few years ago and the tail light recall (grounding) done as well)... Still waiting on the airbag for my wife's X5 though. Grrrr

[NoVAphotog]

Have an appointment for tomorrow for my driver's airbag at Herb Chambers BMW in Boston. Tried to get to the Sudbury location (closer) but they didnt have the part. Boston had multiple in stock... I had the passenger airbag replaced under recall a few years ago and the tail light recall (grounding) done as well)... Still waiting on the airbag for my wife's X5 though. Grrrr

Had you gotten a letter or just called and set up an appointment?

[san]

Had you gotten a letter or just called and set up an appointment?

Not sure about sna77 but I have not got any letter, just called the dealership and scheduled and appointment...


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[NoVAphotog]

Speak of the devil...time to see if I can get a decent loaner now. Shooting for the 435i my friend got last week.

http://uploads.tapatalk-cdn.com/20161010/0c7f34814592a67c8728cdc6b2674577.jpg

[das boots]

So I had my ZHP's airbags replaced last Saturday with Vista BMW. Got a 328i loaner for at least a few hours. They also completed a complimentary inspection.

Found a few things that I know that need to get done. Read....Fluids. Need a Brake Fluids replacement. And Steering Fluids flush. However, they did mention something on the Coolant. They mentioned that the coolant is 'Diluted'. Whatever that means since I have a 50-50.

Now I need to have my wife's 530i airbags replaced.

[sna77]

Got the airbag replaced this am. It is a complete airbag, new roundel etc

[cakM3]

https://c3.staticflickr.com/8/7482/29638868154_ed443051b2_n.jpg

My driver's side airbags came in and are set aside for both of my BMWs. The swap happens Monday morning for both cars... :thumbsup

My wait will be over soon...........

[sillieidiot]

Got my airbags done yesterday. Took like 3 hours for some reason. Especially since I took off my passenger side trims to help them out (also so they don't break mines lol) But it wasn't too bad, I spent the entire time talking to all the SA's about my car lol Man it felt good to drive the car again. Brakes were hard and rusty as hell though. For some reason, I feel like my exhaust is louder lol Dounds so good when I'm on the gas. Now I just gotta register the car at the DMV tomorrow and I'm golden.

[fw_fw]

Finally got my call from the local dealer this morning that they received the airbag. Only took 9 weeks from the time I called after receiving the letter. I'll take her in Saturday morning......

[Whammy]

Still waiting for my letter :/

[BMWCurves]

Still waiting for my letter :/

Me too. I may just call the dealer to try and set up an appointment for when I'm back home.

[sixty5vdub]

Mine goes in tomorrow morning for oil service and driver's airbag recall. Had passenger's airbag replaced earlier this year.
Just have to stop by Krispy Kreme on the way to the dealer and pick up a couple dozen glazed. The techs LOVE it when I bring the car in for service. :headbang

[redrumm3]

Never received the letter from BMW, but I reached out to my SA at the dealer and sure enough they have the part in stock. So it's going in next week for the airbag replacement.

[cakM3]

I never got my second letter from BMW telling me parts are available but that did not stop me from getting new driver's side airbags installed. :)

Got my ZHP in right now getting a new driver's side airbag and my M3 will soon follow...

I'll be done with this today :thumbsup

[fw_fw]

My ZHP got done Saturday, now waiting for the phone call for the 530i once they receive the airbag for it.....

[TheFinanceGuy]

My dealer still says they have not received parts.

[cakM3]

Got both BMWs driver's side airbags replaced today per Takata airbag recall. Now only if we could get the ZHPs ZKW headlight assemblies replaced under warranty that would be awesome... we won't be seeing that unfortunately...

[SoCalZman]

Got both BMWs driver's side airbags replaced today per Takata airbag recall. Now only if we could get the ZHPs ZKW headlight assemblies replaced under warranty that would be awesome... we won't be seeing that unfortunately...

Yeah fat chance. I reported the issue to the government agency too. Never heard back

[holyc0w]

And the subframe cracking :(


Looks like I'll be calling the dealership soon. I'm guessing if one says not ready, it's worth a try calling another?

[sillieidiot]

And the subframe cracking :(


Looks like I'll be calling the dealership soon. I'm guessing if one says not ready, it's worth a try calling another?

They already did something for the subframe cracking. I forgot when but I couldn't take advantage of it because one of the requirements was having a stock suspension.

[cakM3]

And the subframe cracking :(

Here is the information regarding the BMW sub-frame class action law suit...

http://www.girardgibbs.com/bmw-e46/ (http://www.girardgibbs.com/bmw-e46/)

"Per the Settlement Agreement, if you own or lease a Class Vehicle with an expired New Car, Certified Pre-Owned or BMW Extended Warranty, you may bring your car into a BMW center NOW, at no charge. Also, you have one year from the effective date of the settlement (deadline: October 8, 2010) to bring your car into a BMW Center for inspection at no charge, and if needed, repairs. No Claim Form, letter or any other document is required to be eligible for this inspection or repair."

At this point I doubt you will get BMW to fully cover the cost of the repairs but you should still try to see whether or not they will pay for part of the repairs... never hurts to ask...

[NoVAphotog]

Driver's side airbag recall service scheduled with BMW of Alexandria - Arlington for next Tuesday. Finally. Definitely will take some before/after pics.

[ELCID86]

I still don't have my letter :-/


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[Johnmadd]

I still don't have my letter :-/


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Me neither Shawn, I guess they think it's not humid here. I know where I'm at in va it gets very humid.

[holyc0w]

Me neither. Maybe it went to the old owner? I'm probably going to call a dealership or two on Saturday to see the status. I'm guessing all the cars on their lots should be fixed by now.



At this point I doubt you will get BMW to fully cover the cost of the repairs but you should still try to see whether or not they will pay for part of the repairs... never hurts to ask...

Thanks. I haven't had any repairs. It's more the thought of it popping up in the future or mysterious creaks. :eeps

[san]

I did not get a letter, never got one for either recall. Just called the dealership and they said they were available.


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[ELCID86]

Me neither Shawn, I guess they think it's not humid here. I know where I'm at in va it gets very humid.

Yeah, Dan is a yankee compared to us! ;-0


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[johnrando]

Got my drivers side airbag replaced. They scratched my lower trim but fortunately I took a before pic, so we'll see how it goes. The SA said he would help, but he hasn't come through yet. We'll see.

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[fredo]

Sorry to hear. Keep us posted, GL.

[BMWCurves]

I'm confused why people have been having their lower trim scratched. It shouldn't be that difficult to remove as far as I recall. Glad you took a before picture, hopefully they'll take care of it properly.

[swchang]

I'm still waiting. DMV area.

[WOLFN8TR]

Got my drivers side airbag replaced. They scratched my lower trim but fortunately I took a before pic, so we'll see how it goes. The SA said he would help, but he hasn't come through yet. We'll see.

That Sucks John. Maybe you should of just removed it beforehand.

[NoVAphotog]

Yeah, Dan is a yankee compared to us! ;-0


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I live close to the "swamp"...

[az3579]

I'm confused why people have been having their lower trim scratched. It shouldn't be that difficult to remove as far as I recall. Glad you took a before picture, hopefully they'll take care of it properly.
I think I'm just going to remove all of my trim before heading in. New wheel, don't want to risk it being ruined.

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[NoVAphotog]

I think I'm just going to remove all of my trim before heading in. New wheel, don't want to risk it being ruined.

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Seriously. Mine is blemish free after 11 years...don't need them messing it up.

[BADCLOWN]

You shouldn't have to do that. I'd simply take before pictures. I'd rather them scratch or break it than me

[san]

I did not have any issues when the air bag was replaced on my car. It's really surprising to see how many of you guys are experiencing these issues...


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[daytona90t]

I got the driver's side airbag in the zhp replaced this morning at BMW of Sudbury. Had the passenger's side replaced about a year ago. Still waiting on new bags for the X3 though.

[RITmusic2k]

My letter was sent to my old address and just caught up to me this past week. Dealership has been notified, and parts expected to be on-site within three weeks. I'll be getting the final solution for driver's side, and my passenger unit was replaced about a year ago. Glad to close the book on this one.

[NoVAphotog]

Glad to close the book on this one.

Until the next one...for one of our side bags

[quikryptonite]

I've got my appointment on November 1st. I'll be doing photos before as well. Hope they don't screw it up.

[Vas]

Highly annoyed with the closest BMW dealer to me which is 45 minutes away. They do not have any of them in stock but BMW of Alexandria has them in stock. Only downside is a 130 mile drive each way which is almost 2.5 hours

[Johnmadd]

Highly annoyed with the closest BMW dealer to me which is 45 minutes away. They do not have any of them in stock but BMW of Alexandria has them in stock. Only downside is a 130 mile drive each way which is almost 2.5 hours

Charlottesville?

[Vas]

Charlottesville?

Yeah. The individual was not helpful and I did not understand why they could not order it for me.

[Johnmadd]

Yeah. The individual was not helpful and I did not understand why they could not order it for me.

Tried Richmond?

[Vas]

Tried Richmond?
I have not. Worth it ?

[Johnmadd]

I have not. Worth it ?

Idk, maybe.

[fw_fw]

At my dealer it was the service scheduling coordinator that had the parts department order and then schedule the appointment once they got the phone call from me. That was the only way you were going to get one, put you on the list and order it by VIN.....

[VAB5]

Highly annoyed with the closest BMW dealer to me which is 45 minutes away. They do not have any of them in stock but BMW of Alexandria has them in stock. Only downside is a 130 mile drive each way which is almost 2.5 hours

Thanks for the heads-up about Alexandria having them in stock! I just called and I have an appointment for Wednesday.

[ELCID86]

Thanks for the heads-up about Alexandria having them in stock! I just called and I have an appointment for Wednesday.

I need to do this. May also try Fairfax.


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[NoVAphotog]

Fingers crossed for no damage.

http://uploads.tapatalk-cdn.com/20161025/5f57bde333878a60bce4208d77ffb922.jpg

[johnrando]

That Sucks John. Maybe you should of just removed it beforehand.

The thing is, it has nothing to do with the airbag. There is no reason they should be close to that.

[Whammy]

I still don't have my letter :-/


Sent from my iPhone with TaT.

Same :/

[theothersawyer]

Fingers crossed for no damage.

http://uploads.tapatalk-cdn.com/20161025/5f57bde333878a60bce4208d77ffb922.jpg

Your car looks great! I hope it gets fixed damage free!

[holyc0w]

Best looking car in that line-up

[NoVAphotog]

Mmmm

https://vimeo.com/188870945

[BADCLOWN]

Called bmw store of cinci AGAIN and they don't have any bags. Tired of waiting and want this done before winter

[san]

Called bmw store of cinci AGAIN and they don't have any bags. Tired of waiting and want this done before winter

If you don't mind traveling and absolutely want to finish before winter, try calling dreyer and rainbold BMW south Indy, they ordered the parts for me and completed it all within a week...


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[Johnmadd]

Mmmm

https://vimeo.com/188870945

Lol at the sex sounds. New roundel :drool :drool :drool

[BADCLOWN]

If you don't mind traveling and absolutely want to finish before winter, try calling dreyer and rainbold BMW south Indy, they ordered the parts for me and completed it all within a week...


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That pisses me off even more. Service advisor still said they were only doing a phase 1 rollout for the south region states. Yet Indy, which is north of cinci, can do it? Dumb.

[NoVAphotog]

That pisses me off even more. Service advisor still said they were only doing a phase 1 rollout for the south region states. Yet Indy, which is north of cinci, can do it? Dumb.

The only way any of the dealers around here would order me a bag was with my VIN after they asked me specifically which letter I got and it was the one with my VIN saying that parts were available. Otherwise before that, it was just the ring around. I just chose Alexandria because it's closest to me...Sterling, Fairfax...etc all would have done the job had I called them and told them I had gotten my letter and they would order the parts. It's all about the letter. Unless they are telling you AFTER receiving the letter with your VIN on it that they can't do it then that is BS.

[BADCLOWN]

I really don't understand why a letter is needed. Either way, the car has an open recall. And if parts are available and someone wants the work done by calling proactively, why not assist that person vs. waiting for someone to receive a letter about a recall they may not know about and THEN calling.

[fw_fw]

That pisses me off even more. Service advisor still said they were only doing a phase 1 rollout for the south region states. Yet Indy, which is north of cinci, can do it? Dumb.

Agreed....meanwhile I'm in a south region state and had to wait 10 weeks after the letter was received for my ZHP, and I'm STILL waiting on my 530i. My dealer is feeding me the same lines as Daniel.....

[NoVAphotog]

I really don't understand why a letter is needed. Either way, the car has an open recall. And if parts are available and someone wants the work done by calling proactively, why not assist that person vs. waiting for someone to receive a letter about a recall they may not know about and THEN calling.

Yeah, I agree, believe me. The only thing I can think of it's all tracked by BMW North America. And the dealers have to play by the rules. Letter > Order Part > Install in E46 3-series > Scratch off list one by one in easy to track manner. The parts aren't just shipped in from Germany or where ever, the parts guy said they have to go through a SPECIFIC channel via BMWNA. VIN by VIN, car by car, bag...by bag. :rofl

[holyc0w]

So I should probably just wait for the letter and skip the call attempt.

[BMWCurves]

Mmmm

https://vimeo.com/188870945

Daniel be like:

27802

[sillieidiot]

They are probably just getting it done for the people with rentals first. I know that shit is costing them money. For just mines alone, it was like $20k LOL

[NoVAphotog]

So I should probably just wait for the letter and skip the call attempt.

Yeah. I did. I realized it wasn't going to work based on above. The first passenger one was different I think because no one realized to the extent this problem was and they probably learned lessons from it. I remember the call method worked for that...

[san]

I never got a letter, I called the dealership and they were able to order one for me and was able to get it replaced within a week...


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[coby1]

yea called/ they ordered "vin specific"/4 weeks later dealer received bag/ set appointment /went waited 2.5 hrs/ rep came out and said I had wrong steering wheel my car" it never had the round airbag" they bought out the square airbag and stated that was the airbag that came with the car "bmw sent the correct one by vin #"
I said if it is vin specific the car was ordered as a base model with sport pkg(with smokers pkg lol) they said no- I said yes- they said no- i said ok I have the original build sheet/invoice that states sport pkg( i.e round airbag)and if I need to bring it back I will be lets say a little less 'polite' they said they will have parts guy see what he can do and will call me- i said no pull the vin they did and said oh it has the sport pkg "bmw sent the wrong one" WE will order it
(in other words dealership ordered wrong one) and didn't want to admit it
similar issue with passenger airbag (required 2 trips) they said vin specific and set appt. but then they basically just didn't have bag when i got there

[holyc0w]

Ouch^^

Well I reached out to a dealership anyway. I gave them the VIN and they said they will contact me back. I need to know just in case the letter got lost or it went to the PO. :eeps